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“Raydell is THE sleep expert. He was knowledgeable, patient and helped us pick out the right mattress for us almost immediately. I highly recommend coming here and talking to Ray if you want an expert's opinion on a great night's sleep.”
“The guys were amazing! Very polite and quick too. They assembled the couch, plugged it in and showed me how every thing worked including the sound system with the lights! Everything works perfectly! I’m so happy I’m doing the snoopy dance ! They were able to remove the old couch with ease. Thank you Mr Niko Rodriguez An awesome sales associate!”
“I recently purchased a tempur-pedic bed (with a pillow as a free gift) from this store. Alex, a sales associate at this location, was very helpful, kind, and caring about my situation. I am dealing with a herniated disc in my neck and have had tremendous pain. She showed true compassion and a deep understanding of the best product for me. I have had the bed about two weeks and could not be happier. Alex truly cares about her customers.”
10AM - 9PM
545 NJ-17, Paramus
Furniture Stores
“Went there to look at a bedroom set we saw online and wanted to see in person before ordering. Intent was to look then go home and order it since it was coming up a bit less online. Kleny came up to us while we were looking at some couches while we were there. Wife was looking for a specific fabric to touch and feel but unfortunately nothing on the floor was what she was looking for. Kleny went above and beyond trying to help her find what we were looking for. Unfortunately not being able to find we were going to leave but did mention we were going to order the bedroom set. She wanted us to work with her to order so we let her work up the numbers. Once she came back with the amount l we mentioned it was a better price online. At that time she got her manager involved (Johnathan). After some back and forth, price matching etc, they came up with a number less than online so we made the deal. They were also able to get it delivered quickly. I wanted to call out that they were both excellent to work with and were both very personable. We had a good time chatting while the numbers were being worked out and we feel like we got a great deal. I highly recommend and would even suggest asking for her specifically (Kleny) if you go to this store. Sincerely, happy customers.”
“Our mattress expert, Christopher, in Nanuet, was great! He was very knowledgable and took the time to fully explain all of our options. We can’t wait to get our new mattress!!!”
“I had an amazing experience thanks to Daisy, the store manager. From the moment I walked in, she made me feel welcomed, listened carefully to my needs, and never made me feel pressured. She took the time to understand what I was looking for and helped me find the perfect mattress for where I am in life right now.
Daisy's kindness, patience, and genuine care made all the difference. Exceptional customer service like hers is hard to find these days, and I truly appreciate the time and attention she gave me.
If you're looking for a new mattress, I highly recommend visiting this Mattress Firm. You'll receive outstanding customer service, compassion, and professionalism.
Thank you, Daisy, for making this such a wonderful experience!”
“I bought a mattress with Kyle's assistance and am very happy.
He is knowledgeable and has great bedside manner. Very nice experience with no pressure!”
10AM - 9PM
2264 Bartow Ave, Bronx
Furniture Stores
“The five stars are especially for the manager Gean, who has been incredible throughout our purchase experience. We initially purchased a couch, which delivery team made an error delivering the right piece. Gean was extremely proactive in handling the situation and made the exchange experience very smooth. He took time out of his busy schedule to answer our calls and even followed up. I highly recommend this place and will definitely purchase here again because of Gean.”
10AM - 9PM
33 NY-304, Nanuet
Furniture Stores
“We recently visited the Nanuet location and had a wonderful experience with Nicole L. She was knowledgeable, friendly, responsive and incredibly resourceful. She was the best sales associate we encountered in many years. We will definitely be requesting to work with her when we come back for any further items and referring her to our friends!”
“Don’t walk , run to this store and ask for Melissa! There is no one else who could do more to help me find my perfect mattress and pull all the strings to make me the happiest customer ever. Melissa was kind, attentive and knowledgeable about every single mattress that I wanted to try. She was able to figure out what was the ideal mattress that would work best for me. She really put in a lot of effort and time to make my mattress dream come true. Cannot thank her enough. I have been to other stores that salespeople do not have that much professionalism or dedication to seeing the customer find the right mattress, Melissa has both of these and much more. It takes the right person to find the perfect mattress. I’m a side stomach sleeper so it’s hard to find a hard yet soft mattress. I thought I was going for a certain mattress but Melissa insisted I should try a specific one, and she was right! It was love at first try. Only a real mattress extraordinaire could find THE ONE for me, and I have tried quite a few by now.
The store itself is clean and has a great selection of mattresses to try. Parking on site.”
“My salesman Yehon could not have been more helpful. The store was having a big clearance sale, there were many customers. Still he took the time to move a sofa away from the wall at my request so I could see it before purchasing.”
“Chris was very knowledgeable and patiently answered all our questions. He helped us choose the right mattress and went out of his way to extend amazing discounts.”
10AM - 9PM
43 Hutton Ave Ste 101, Nanuet
Furniture Stores
“We worked with Cindy, we knew what we were looking for, she pointed us to the furniture that would work best for us with the space we had available. Getting delivery in Wednesday can't wait to complete our new home with this furniture.”
“After shopping in a lot of stores I finally settled for Phoenix he was very attentive, nice, friendly and professional I even called him back to add to my order, glad I went with him.”
“I was very pleased with the customer service. The varieties and attention given to my needs were amazing. The cleanliness, the time spent with me and flexibility in delivery was outstanding. Ask for Josery and you will have the best deal! Vincent also helped out.”
“Came in with a budget and in need of something that i could take home the same day and Carlos didn’t skip a beat. He was super helpful and showed me all the options within my budget without any pressure to spend more. He made the experience seamless and quick. Id be more than happy to shop there again with Carlos”
“I had the pleasure of speaking with sales rep Shan and the store manager . Both were extremely knowledgeable and supportive. Making the right decisions can be challenging and they made it easier.”
“Service was amazing loved my brand new couches they came so quick the process was so easy and fast would definitely recommend this furniture spot to everyone !!!”
“Sarah was professional and kind. I was offered help as soon as I walked in. They had everything I needed at a great price that beats the big retailers. Even when the showroom didn't have what I wanted to see, Sarah was able to show me options on the computer and in their catalogs. It was a good experience shopping at the furniture outlet in Pelham manor.”
“As I stated before John Flynn the salesperson made the whole process flawless and Luca and his assistant were wonderful today on my delivery, polite, efficient and accommodating. My entire experience from begin to end was top notch.
Mattress Firm has good people representing their company and I would recommend my friends and family looking for a mattress purchase to check them out first.”
“Was helped out by Phil and he did a really great job with letting me try out different mattresses, letting me know the benefits of each one and also helping me stay with my budget. Never felt forced to buy something I didn’t want. Got my mattress and am very happy with it. Would definitely recommend this company!”
“Just placed order after speaking with Gary'l on phone. I had many questions. He was patient, responsive, professional and very helpful. Excellent experience for me.... Gary'l was great!”
“We had a wonderful experience w/ D’hana at n Rt. 17 store- have purchased years ago, and needed to replace family- room furniture- she made a tremendous effort, was friendly and fun, and found us exactly what we were looking for!’
Always great customer service, and fine items!
Highly rec’d!!”
“Mark the Manerger was very considerate.
We talked on the phone. He made sure he had the item in stock. I didn’t want to take a long trip for nothing.
Had it waiting for me by the register.
I thought that was very thoughtful.
I highly recommend this place.”
10AM - 9PM
1855 Central Park Ave, Yonkers
Furniture Stores
“There's a Raymour and Flanigan in my neighborhood that my family has purchased from often - mainly due to the convenience, as their customer service has been inconsistent over the years. This time, we happened upon the Raymour and Flanigan in Yonkers on Central Avenue and decided to check this location. The salesman was very professional, informative and welcoming. He compared features between the mattresses within an slightly above our budget without feeling like he was upselling to us. He answered all questions and provided delivery information. The entire process was satisfactory, streamlined and fairly quick. The customer service rep who finalized the sale was pleasant and polite. Overall it was a very good experience and we feel confident that will ultimately be satisfied with the mattress we selected with the salesman's assistance.”
10AM - 9PM
2500 Central Park Ave, Yonkers
Furniture Stores
“I had an amazing experience purchasing a couch and coffee table from Brianna. She was an absolute sweetheart from start to finish. She was attentive, professional, and went above and beyond to make sure I was completely satisfied with my purchase.
She answered all of my questions, made the entire process easy and stress-free, and genuinely cared about providing outstanding customer service. It’s rare to find someone so dedicated to making sure their customers have a great experience.
I couldn’t be happier with my purchase and highly recommend working with Brianna if you have the opportunity. Thank you again for the exceptional service!”
“I had an absolutely wonderful experience shopping at the Ashley showroom on 340 Baychester Ave store (NY)
I want to give a huge shoutout to Breyanna who went completely above and beyond to help me. Finding the right furniture can be overwhelming, but they were incredibly patient, took the time to understand exactly what I was looking for, and never made me feel rushed or pressured.
Their helpful attitude and exceptional customer service made the entire process smooth and stress-free. If you are heading to this location, do yourself a favor and ask for Breyanna —you will be in great hands!
Thank you again for the stellar service!”
“ItalMod on Route 4 in Paramus has an amazing showroom with two floors of beautiful, modern furniture. They have a fantastic selection of high-quality pieces for every room, and everything is beautifully displayed. If you’re looking for stylish, contemporary furniture and excellent customer service, I highly recommend visiting ItalMod.”
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“I like how the store is pretty small not like giant warehouse. Get the basics quickly. Not too much people. Plenty of parking. I must say the staff are really nice. I had this one girl with glasses help me with everything I needed. She was so sweet. But Inventory is an issue shelves are always empty.”