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“I wanted to replace SSD with a bigger size (from 256GB to 2TB), but could not open the SSD cover in my mew laptop. Based on existing reviews, I called the shop and Jimmy kindly picked the call and assured that it can be handled. I immediately drove there and Jimmy explained that the screw heads holding the SSD cover were worn out, skillfully unscrewed them, removed existing 2230 SSD (256GB) and inserted new 2280 size SSD (2 TB) which I already cloned. Now my laptop is working fine with the new SSD. Jimmy really made my day. I truly appreciate him. For anyone who wants to visit the shop, better street-park the car at the Cedar Ln. Plenty of parking spots.”
10AM - 8PM
89 River Dr, Garfield
Mobile Phones
“Michael was so helpful today! Honestly i dread going to cell phone stores bc it takes sooo long but honestly i was in and out in under 30 min & i bought a new phone, got the screen protector put on & paid off an old phone at the same time. Process was easy & smooth! Michael was so nice throughout the entire process, we cracked some jokes together. Overall great sales man! Would definitely recommend this store location.”
“I was using boost mobile a long time. So I get the deal upgrade my phone to new moto g stylus. Syed helped me a lot to get my all information transfer. And give me a best deal.”
“They gave me a high-quality screen and screen protector. they even replaced the speaker and vibrator that another store broke when they were fixing my phone, without charging me for that. Quick screen repair for $90. Very good customer service”
10AM - 7:30PM
276 Broad Ave, Palisades Park
Mobile Phones
“I purchased a pre-owned iPhone 14 Plus to upgrade my mother's old iPhone 8 Plus. I transferred everything myself, but activation/transferring her active line to the 14 Plus was still required. Since newer models are eSIM-only, I knew it wouldn’t be straightforward. I could have handled it on My Verizon online, but that likely would’ve meant dealing with customer service via phone and wasting time.
This shop is only a block from my place, so on the way to dinner with my mom we stopped in. Patrick and Kyu activated the device quickly and without any issues. Supporting a local business is an easy choice when the service is efficient and reliable—highly recommended.”
10AM - 8PM
852 River Rd, New Milford
Mobile Phones
“Speechless!!! Jack was amazing. He was super busy but he took the time to help each person at the same time and attended their needs. He provided me with the best deal for me and also informed me what could be helpful in a future.
If you need a trust worthy cellphone company/ person… come to Verizon in new Milford and ask for Jack.”
“Love these guys! The screen protectors are top of the line and when you go to replace it ($12) they don't just put a new one on, they clean the entire phone and case and make it look brand new again. They better not ever close!!!”
10AM - 8PM
42 Farm Vw, Montvale
Mobile Phones
“I wanna start by saying Matt was AMAZING!!! He was super knowledgeable, made the entire process smooth & very fast, and his customer service skills were amazing; he was so friendly! Ive been an AT&T customer for a while and have been to a handful of stores & have worked with many associates, but this Montvale location has been the best one. I highly recommend asking for Matt if you ever need assistance! This store is about 30 minutes from me… but I will be making it my go-to from now on. A HUGE thank you to Matt!”
“Excellent customer service. I went to two other stores before this one and they wouldn't help me. Verizon of pearl river did! Worth the extra drive to get to this store.”
“ari. did a great job. even when i needed to come back to the store he was accommodating everytime. its hard to find someone honest who does good work. definitely worth it.”
“Sam had been helping me for the past week about getting a new phone and his customer service was the bomb.com. Every time I called he had an answer for me and tried to figure out the best solution. Matt definitely made the experience better!!!”
“Mohammed was excellent. Very informed and helpful. He was pleasant and patient. He explain to my teenager how to care for her phone. And he showed me how to use my second line. Mohammed is great.”
“Likitha has been very helpful, knowledgeable , and professional. She went above and beyond. I truly appreciate her help. If you need Verizon phone service, you definitely need to come to this store.”
“The best. Very professional and friendly. Cargo to Colombia, the best price and very reliable. More than 5 years using this service and without any setbacks. Thank you very much”
“I recently activated my service with Boost. Overall I like this location and the staff working there. They are friendly and very helpful. For me its a five star!”
“The staff at this location were extra amazing ,today I had the best experience purchasing my new iphone at this boost mobile location everything went well , the way they are quick to assist upon arrival was incredible they answered all my questions over the phone and nothing changed upon arriving at the store they also gave me a gift for my son since they had an event going on the day before shout out to you guys ! ,GO CHECK THEM OUT AND GET YOUR NEW PHONE WITH THESE GUYS !”
10AM - 7PM
193 W 237th St, Bronx
Mobile Phones
“The staff was lovely. I came in to ask about an upgrade phone for my son. They were able to assist me and provide me with a plan with all details if I decided to upgrade. We thought about it and came back two days later to upgrade and take advantage of the Black Friday Deal. We ended up updating 2 phones to the new Iphone 17 Pro Max, we got 2 iPads and a great deal for our trade in phones.
Every one was very friendly, provided great service and ensured all our questions and concerns were addressed. They provided many options, deals and geared us to make a great choice both in value and within our budget.”
“Dear John, since you did such a good job, I am bring my daughter to your store at 3:30pm on this Sat. I would like her line to be joined to my account. Thant you for saving me 2000 dollars of upgrade a new phone. You are the best.”
“I needed to replace my Iphone and Jewel was very helpful. He showed me different options of Iphones to choose from. He didn't try and push the most expensive one. He showed me the phones and told me all the different features they had and what were the differences between the Iphone 16E and Iphone 16 plus. Jewel was very patient answering all my moms questions. I left a happy customer with my Iphone 16E and I would totally recommend. Thank You Jewel”
10AM - 7PM
230a Main St, Fort Lee
Mobile Phones
“After having a very difficult time getting information from Verizon’s phone customer support, I ventured into the Fort Lee store for some one on one help. I was very fortunate to work with Jae Yoo who provided excellent support with good humor & top of the line information. He has my highest recommendation!”
“Jed, the manager of the Bronxville Verizon store, was fabulous. Such a personable guy. Knowledgable and took time with me. A real professional guy! Great experience!”
10AM - 8PM
119 US-46 Unit 3, Lodi
Mobile Phones
“Amazing customer service I was just in the store to upgrade my phone and the rep I believe his name was Kevin was super helpful went the extra mile he made the process quick and easy will be coming back to get a few more accessories!”
10AM - 7PM
1 Union St, Lodi
Mobile Phones
“Matthew was very knowledgeable and help us with all our concerns.
He even stayed after hours to help us solve a technical issue on the phone. He went above and beyond. I Appreciate him greatly!”
“It's been a while since I've experienced such positive, respectful treatment in any establishment as I did when the young lady set up new service for me”
“Excellent customer service. Nelson at the AT&T store in Hackensack was extremely knowledgeable and professional. My husband and I had a big issue after ordering new lines and phones through AT&T 611, our bill was completely wrong, we were charged for a phone we never received, and every representative told us something different. Nelson took the time to fix everything, explained the process clearly, and even followed up with us to make sure it was all corrected in a timely manner. Highly recommend this store, ask for Nelson if you need a new line or a new phone. 100% recommend.”
“Jamal was very informative and helpful with the questions I had. He’s honest and I love going back to his store because I know I will always come out with a smile on my face filled with content because of his Great service.”
“Ian and Dave provided exceptional, professional service to me when I switched to AT&T. They were committed to resolving my particular challenges in the switch - I am very grateful! I would recommend them to anyone!”
“Moreover, the store had an impressive selection of smartphones and accessories. It was refreshing to see the latest models from top brands, as well as a range of affordable options”
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“Jamie Dyal at the Closter Verizon store was absolutely outstanding. He helped me tremendously with setting up and optimizing my 5G line, making the entire process smooth and stress-free. His knowledge, patience, and willingness to go the extra mile really stood out. It’s rare to find that level of customer service these days. I’ll definitely be going back to Jamie for all my Verizon needs—highly recommend!”