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March 2024 by H Metzler
Convenient location, convenient hours, and always plenty of parking
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March 2024 by perle75nyc
Finally a new owner!!!I tried to avoid coming this location because the previous owner was very rude and always angry.Today I could noticed that the owner was changed as soon as I entered the store. The new owner greeted nicely and helped customers and the atmosphere was completely different.
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March 2024 by R J
Very polite and nice owners
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February 2024 by CA
Made me buy a box to put on top of a defective Amazon item to return. Item was already boxed and taped in box it came in. $7. Do not come here.Update to owner response: how about you refund the $7 then? Like I said, the package was already in a box taped.
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February 2024 by Shriram Ramanathan
Beware. They say printing is 80 cents per page and then tag on a $2 computer access fee with no warning!!!
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February 2024 by Angella Hintzern
OWNERS GREAT PEOPLE
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February 2024 by micha po
The new owners are so warm and friendly and accommodating . They are super nice people and a pleasure to do business with as compared to the prior owner who as people have already pointed out was rude and lost packages on several occasions and would not take responsibility
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January 2024 by Tammy Park
Friendliest UPS store with nicest service in the area! Love coming here and I usually get helped very quickly!
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January 2024 by chengxin xu
Went to the store two week ago and try to return my order. One of the Korean guys was rude and mean. Charged me $2 for taping the package. I had never encounter such situation in any other UPS store. I will never go to this location!!!
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January 2024 by Michael Kraner
The new owners have done a great job, are always friendly and really strive for a great customer exprerience while being a high volume store. They are an asset to the small business and Closter community. #mybackyardsports
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October 2023 by Jae Han Kim
Maybe I went in on a bad day, had a bit of a rude interaction about an Amazon return. Otherwise all other visits have been fine.
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September 2023 by Jeanine Siek
New owners! Very nice, helpful and professional! Will definitely come back here again!
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August 2023 by Faith Hong
As someone who has known the new owners, Paul & Angela, personally for a long time, I share this review. The couple, even if described as one in a million, are genuinely honest and wondeful individuals. I am delighted about their acquisition of the store, and I hope they continue to prosper in the future. I can personally vouch that Paul & Angela will wholeheartedly give their best for the sake of their customers, as they have been for their friends and families.
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August 2023 by Henry H.
Worst costumer service very rude and unprofessional he could learn to be little nicer with the costumers this is UPS store not a some cheap corner store shame on you young man
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August 2023 by Krissy I.
Stay away from this store. They will find any excuse not to take your return. Rude and unhelpful.
