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October 2023 by Jeehee
They should have ATMs that have $1, $5 and $10 bills.
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August 2023 by Tatiana Cano
Chanda woman was horrible. Very rude and condescending. We have a buisness account that they refused to verify and accept our deposit. Do not do business here at this branch!
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April 2023 by KC C.
I love this bank. Recently my husband and I received a government check. He was going to deposit it in a bank he uses. I am disabled and going to a bank on a rainy day just to deposit a check into his account wasn't something I needed to do. His bank wouldn't take the check until I came in even though he had all my ID! He went to another bank he uses and they refused as well. He went to ny Wells Fargo and he deposited without problem. Thank Wells, you made my husband fan!
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April 2023 by David Shi
Worst branch. I walked in to open account ; they say I must have an appointment!! What a joke.
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February 2023 by Kim Vargas
Every time I walk in this bank, it’s always clean, they greed me when I walk in, excellent service, everyone is always happy even if it’s early morning, and I recommend Chanda for wire transfer since she has so much experience. She’s professional and gets things done fast. It’s also nice to see a women dress professional and stylish for their job.
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September 2022 by Sung H
Horrible customer service !! Had an appointment and arrived timely. Basically told to wait and wait. Had to wait 40 minutes to get documents that required 5 minutes. Not sure how this place is operating with so much complaints.
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March 2022 by Cecelia Mazzetti
DO NOT get exchange foreign currency here. This place, apparently whether you have millions in their facility or not, likes to rip you off. When the current rate for Dominican Pesos is between 60 and 80 per USD, they will rip you off at 52 per USD. Absolutely disgusting con artists.
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April 2021 by Christian L.
Great Wells Fargo. Neat old building. Profitable location that saves time between Bergen and Rockland County. I have been coming here for years. The staff like to keep on par with what is happening in town and news. Treat them with respect, they rightly deserve, ask them about them - and they'll remember your name. There are private rooms, where staff will close the door for a private one-on-one meeting. There's candy. The seats are comfortable if you need to take a break. Note: this is one of only a hand full of banks around & its for working professionals, businessmen, secretaries and couples. If you are homeless with not two pennies to rub together and show up with a screaming-its-head-off child - do not bother. Rebel review: 5 star staff
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March 2021 by Funes Funes
Excellent and fast service. Very friendly people and they give you a very professional attention. Thank you
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January 2021 by idania tornquist
I should have wrote this review a long time ago. This is the worst bank I ever dealt with on soo many different occasions. They don’t answer the phone. They don’t let you in and you wait entirely tooo long to use the drive through. Will be closing my account thanks to this branch. Go literally anywhere else. Chase or pnc across the street are better options. This branch is the worst !!!!!!! Stay far away !!!
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November 2020 by Chris M
Why wont this location answer the phone?
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September 2020 by Josie Paman
Nobody answering the phone to answer queries how to transact business during this pandemic.
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April 2020 by Katie L
I haven't been able to speak to anyone about online fraud on my account at Wells Fargo. Bankers in locations say they can't wait on the hotline to speak to someone, 1 hr + for wait times, and the bankers themselves can't do anything from their locations, even if I come in in person. My credit card is being used by someone and Wells Fargo won't help me.
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July 2018 by Sean Foley
Great place! Wonderful workers, a lot like the Tenafly Branch! Plus if you happen to stop into the Tenafly branch look into getting Dave Nelson as your Financial Advisor!
