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October 2023 by Robyn Lax
Mark is really friendly, very knowledgeable and genuine. I initially came in for repair on a sewing machine and ultimately ended up purchasing a brand new Babylock. I'm happy to take my business to this shop and look forward to working with them in the future when my new machine needs maintenance.
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September 2023 by Shira Rudavsky
Very knowledgeable and capable. I brought in my vacuum and then brought in my sewing machine the next week, and both are working great.
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August 2023 by Kristen Marshall
Great service! I have a sewing machine brand that a lot of stores won’t repair but here they were nice and efficient and reasonably priced!
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August 2023 by Elaine Yakatan
I brought my Bernina 830 Record in for a diagnostic test. The team quickly gave me prices & choices as to repairs. I was accommodated by the owner who came out to the street to bring the machine in for me. In 1 week it was ready for pick up. After paying, they brought it out to my car. My vintage Bernina is running like a dream!
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August 2023 by Aisha Loeks
I will update my review after my machine gets serviced but this place already has 5 stars! They are the only place I’ve found that doesn’t charge to look at my machine. Every place I’ve called charges an astronomical (we are talking $100’s) fee to just look at it let alone repair it. It’s great that they take a look. Lets you know what’s wrong and give you a qoute to fix it. Then you get to decide!
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June 2023 by Tetty Kretsch
Speedy service, great price, and can’t wait to use my sewing machine!
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June 2023 by Karen Gee
Mark Ott has such a great business. They fix just about any vacuum cleaner or sewing machine that is causing you chaos. Very honest and fair pricing also. They also sell sewing machines and vacuum cleaners.
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March 2023 by Fost Murphy
If , I had listened to all the advertising on tv and everywhere , I would have spent 800 dollars and it would NOT HAVE ACCOMPLISHED WHAT I WAS TRYING TO CLEAN … These folks asked me all THE RIGHT QUESTIONS AND ThenRECOMMENDED A COUPLE OF OPTIONS !!! I am soooo glad I called and then purchased there !!!!!Shop with confidence !!!! My purchase is quieter and helps with allergies and most importantly ,,,, cleans much better !!!!
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January 2023 by Duana George
Once again, the folks at Collingswood Sew and Vac have come through for me eith flying colors. My Babylock sewing machine was acting up and needed service, and it was done in a couple of days, right before Christmas. Lucky to have them nearby. I trust them completely.
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December 2022 by John M
Nothing but positive things to say about this place. A great experience from my initial phone call, to dropping off my old sewing machine for repair, thru to picking it up again. It is now working great, purring like a kitten, and no longer jams up every few minutes. Very knowledgeable staff made me feel comfortable, kept me informed throughout the entire process, communicated well, properly set all expectations, and didn't proceed with any repair or adjustments until we had first discussed and agreed to all costs involved... which were very reasonable. They even gave me a few helpful tips for using my machine while I was there. I find it's rare nowadays to find a business that is truly professional, has that type of attention to detail, and takes as much pride in their work as this place does. Finding that was a refreshing experience.
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December 2022 by Mandi B
I had to get my old Pfaff sewing machine repaired. The staff is very knowledgeable and friendly! I would definitely go back!
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November 2022 by Kathleen B.
I have been a patron in this store for years. They are friendly, professional and down to earth. I highly recommend this small shop . They even showed me how to read-attach my bobbin gear case so i could avoid bringing it into the shop Wonderful people
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May 2022 by Lore G.
If I could give "10 stars" I would! Mark is the consummate professional and was able to rejuvenate my sewing machine to the point that it's brand new. The service was reasonably priced, and I want to emphasize it because it is so hard to find anyone with knowledge of sewing machines, and he was able to turn it around quickly. Sew & Vac is worth the trip and I highly recommend this store. He also sells high-quality sewing machines and vacuum cleaners. It is so wonderful to meet a proprietor who has so much pride in what he does and does it so well.
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May 2022 by Dianna Callahan
Everyone was so very nice and extremely helpful. Mark took time to explain everything in detail. Turnaround time was fast. I have taken multiple machines back for repair and am satisfied every time. Highly recommend.
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April 2022 by Cindy T
Called before going and was given detailed instructions to make my stop as easy as possible. Received a detailed repair quote by email the next day. Great follow through.My machine was ready when promised and is working better than ever.I am so impressed with the wonderful treatment I received at Collingswood Sew and Vacuum. I will be going back with my vacuum for the service it needs.