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January 2024 by Greg Duncan
Good worker and handled issue quickly.
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April 2023 by Sconiers Curtis
Rahat is the guy. Ask for him, great customer service.
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January 2023 by Andrea Rinehart
I love you khan. Thank you for the gifts
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January 2023 by Regina Carter
Best customer service, hats off
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November 2022 by Agnes Paradiso
Very good store. Thank you for the service. Always appreciate ?
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August 2022 by William Galloway
Great people with a great attitude!
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February 2022 by Shortie Doowop
The guy that activated my grandchild’s phone created a pin that I had no clue about & I couldn’t provide the information to pay her bill. We called customer service and they said it was a high security password…I mean what was it!? Crayon…she was only 7 at the time. No resolved issue canceled the service!
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December 2021 by Tramaine Little (Trey)
Overcharged me for a phone by not applying promo. Lied about giving me a $50 plan and instead gave me a $30 plan with a bunch of add-ons i said i did not want. Charged me for a case i didn't ask for and did not receive. never calls back when trying to get this situated. will be disputing with my bank, the metro is a scam and i hope t-mobile closes it.
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September 2021 by Carla Williams
The time state they open at 9am I got there couple minutes before,I waited until 9 am I go to open the door and it's locked. I waited until 9:15 and still closed. The time on store hours are 9am - 7 pm. If your late paying your bill they shut you down, but their late opening no consequences.... not cool!
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April 2021 by Tramaine “SinnerKai” Little
Overcharged me for a phone by not applying promo. Lied about giving me a $50 plan and instead gave me a $30 plan with a bunch of add-ons i said i did not want. Charged me for a case i didn't ask for and did not receive. never calls back when trying to get this situated. will be disputing with my bank, the metro is a scam and i hope t-mobile closes it.
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March 2021 by Tramaine Little
Overcharged me for a phone by not applying promo. Lied about giving me a $50 plan and instead gave me a $30 plan with a bunch of add-ons i said i did not want. Charged me for a case i didn't ask for and did not receive. never calls back when trying to get this situated. will be disputing with my bank, the metro is a scam and i hope t-mobile closes it.
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September 2018 by Shanice Wasserman
Hours aren't real they lied ! They aren't open until 8
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February 2018 by Gracy Muniz
Very helpful and polite thanks for good service
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June 2017 by Thomas Crowley
Called and left many messages never called back and never answered the phone called 20 times in 1 day! DISGRACEFUL
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May 2017 by Cliff Walker
Great store. The sales rep Isaiah really knows what he is talking about and goes above and beyond to help you out. There isn't a lot of good Metro stores around but I really recommend going to this one.