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June 2023 by Google user
I paid in October 2022 for my second year of mail service at pronto. So as of the beginning of the year when they changed everything over to wedding services I have not been able to get my mail. No one answers the phone. No one answers my email. They said they would give me my money back at the beginning of the year. I made sure I had everything changed over except Social Security one hand doesn't know what the other is doing so it took a month before they changed the address and now I have a bunch of stuff missing from March. This is not cool. I want my mail. This is the reply I received to my email I sent today, June 13, 2023: \"Hello, Thank you for reaching out to Pronto Print House. Our office in Collingswood is closed from Monday, April 17 through Monday, April 24. We will be traveling for client events, client meetings, and photoshoots. We will answer emails in the evening. Thank you for your understanding.\" It is June. I was not notified that the company was closing. I received no notice. A baby grand piano was moved in at the beginning of the year, now everything is gone. I must have slipped their mind. Everytime I tried to keep up with their schedule of being open, I missed them. I asked over and over for someone to call me. If my mail was returned to sender, being Social Security who knows where my mail is-- S.S has not received it as of today, and the Collingswood Post Office doesn't know either. This is how it is with artist types I suppose. I believe I would have difficulty doing my business and answering emails and other communications, but it is really part of the business. Whatever---my stuff is somewhere out there...
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June 2023 by Pamela Simmons
I paid in October 2022 for my second year of mail service at pronto. So as of the beginning of the year when they changed everything over to wedding services I have not been able to get my mail. No one answers the phone. No one answers my email. They said they would give me my money back at the beginning of the year. I made sure I had everything changed over except Social Security one hand doesn't know what the other is doing so it took a month before they changed the address and now I have a bunch of stuff missing from March. This is not cool. I want my mail.This is the reply I received to my email I sent today, June 13, 2023:"Hello,Thank you for reaching out to Pronto Print House. Our office in Collingswood is closed from Monday, April 17 through Monday, April 24. We will be traveling for client events, client meetings, and photoshoots.We will answer emails in the evening.Thank you for your understanding." It is June.I was not notified that the company was closing. I received no notice. A baby grand piano was moved in at the beginning of the year, now everything is gone. I must have slipped their mind. Everytime I tried to keep up with their schedule of being open, I missed them. I asked over and over for someone to call me.If my mail was returned to sender, being Social Security who knows where my mail is-- S.S has not received it as of today, and the Collingswood Post Office doesn't know either.This is how it is with artist types I suppose. I believe I would have difficulty doing my business and answering emails and other communications, but it is really part of the business. Whatever---my stuff is somewhere out there...
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May 2023 by Casey Lewandowski
Did not give my package to DHL for two weeks, no response when reaching out. Lost $500 dollars.
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February 2023 by Elisabeth Crawford
I had multiple print needs for my son's wedding and the Pronto team was wonderful to work with throughout. We were very happy with the customer service and quality of the finished products. Highly recommend working with them and supporting an excellent local business!
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January 2023 by j bird
disappointing experience, unable to meet deadline that they promised. will not be returning.
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December 2022 by Sopheez Mom
Best service- I use the Pronto team for ALL my printing needs—Large architectural plans to business communications-Incredibly organized and really great to work with. Recommend for all your design and printing needs. Also have great and unique party/event/wedding/bridesmaid/groom / business gift ideas.
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October 2022 by Stasia Fulginiti
If you're looking to turn your Pinterest board dreams, into a reality, stop looking and book the Pronto Girls NOW!!! From creative & design process all the way through to day of setup/breakdown, I really couldn't ask for more from the team at Pronto. They made us feel so comfortable and trusting that our vision of the day could be reality. The Pronto Girls knew how to take all the different things we liked and mesh them into the beautiful work in our flat lay photo and throughout the entire day's signage, seating chart and more. Once I have details photos, you'll be able to see more of their amazing work but start designing your event NOW! You truly will not regret one dollar you spend with their team! <3
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September 2022 by Mark Werner
Had to have a very large policy and procedures binder printed and put together and without hesitation Pronto got it done. They went above and beyond to make sure it wasn’t just done but it was done correctly. Much appreciated and I will be utilizing them for all of our marketing and printing needs going forward.
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April 2022 by Charles C
Very helpful staff! The staff were able to provide several options and prices for shipping. The store is pretty cute too. Will definitely ship here again!
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March 2022 by Alison Tarlo
Highly recommend! I have placed very large print orders for work and Pronto has been so easy to work with. I’ve had corporate visual merchandising guides printed in color, blk white, stapled and spiraled. The customer service has been consistent and I will continue to use them for personal and professional print/project services. Same day print and walkability is a bonus!
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March 2022 by Joseph Dickinson
very helpful store. Made it easy to get what i needed to do, done. Thanks Pronto
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January 2022 by Kim Goff
Great service. Quality printing. Very happy.
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December 2021 by Amy Rubino
I have used Pronto multiple times for multiple projects/gifts and have never been disappointed! Everyone at Pronto has been friendly and very helpful. I highly recommend!
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December 2021 by Diana Panciera
They are so nice and personable will definitely use them for all of my printing needs.
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November 2021 by Sarah Whitman
Pronto Ship & Print is AMAZING! They printed my posters in no time at all, and the responsiveness and customer service was exceptional from start to finish. The poster quality was awesome as well. I give them my highest recommendation!
