Crate & Barrel Warehouse in Cranbury, NJ, serves as a convenient pickup location for larger furniture orders, but it is important to note that it is not a retail store. Customers must book their pickup date and time in advance and will not find shopping options at this location. Reviews indicate that the pickup process is generally smooth and easy. Although some customers expressed a desire for clearer signage directing to the Customer Pickup area, they appreciated the spacious environment. Employees have been described as friendly and efficient, assisting with loading items into vehicles promptly. One reviewer mentioned a positive experience during a drop-off, noting the staff's willingness to allow waiting in the yard until the load was ready. Overall, Crate & Barrel Warehouse provides a straightforward and pleasant experience for those picking up their orders. For shopping, customers are encouraged to visit nearby retail locations, such as the Cherry Hill store in Cherry Hill Mall.
Great experience and very helpful for customer pickup. The customer pickup location is around the side of the building where the garage door is.
April 2024
I was anxious to go pick up my items based on the reviews but I’m glad I went. It was a fairly easy process. Only thing I didn’t see were signs directing to the Customer Pickup area. This would be helpful.
The employee was quick with getting the items and helped to load them in my car.
April 2024
Arrived there for a drop and hook and load was not ready. I arrived at 7am for a 11am to 3pm appointment!!! They let me stay in the yard till load was ready. They never bothered me or anything. Nice place to pick up or deliver.
