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July 2025 by Liarra Michelle Donalds
I had such an excellent experience with this location! When we arrived to pick up our car, there was a bit of a line. But Dylan made sure to treat everyone with kindness and a positive attitude. It made waiting so much easier. We were able to get a very nice rental in a short amount of time and, as our car was in the shop, he made a point to write a note that the drop-off time might be changed, just in case. When our vehicle was ready earlier than expected, the lady working was very kind at drop-off and made the process effortless. The car was in great shape, and was incredibly clean. Even though this location is a bit of a drive from where we live, if I need to rent a car again, this is exactly where I would want to go!
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June 2025 by Susan L. Hall
Dylan is great!
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June 2025 by Steven Dvorsetz
Dylan is amazing. He went above and beyond for me.
Driving back to FL from Cape Cod, where my pup and I just got done dropping off 15 rescue cats, our van broke down and we limped it a mechanic, whom I'm also going to leave a great review for. They picked me and my dog up and after finding out we were coming from out of state with only a debit card and not a credit card, he made some calls and made it happen so we could get a rental car to get us home. 11/10 recommend this location and give Dylan a promotion!
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June 2025 by Marco Viola
Excellent customer service. Dylan, the manager along with 2 young ladies were courteous, helpful and accommodating. Nice vehicle. Overall a great experience in renting a car. Highly recommended.
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June 2025 by daniel medford
Made a reservation through the main reservation line and then drove 30 minutes to the branch location, just to find out that no vehicle was available. I will not use Enterprise ever again.
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June 2025 by M Kopac
I wanted to recognize Dylan, who went out of his way to help me with renting a car. My personal car broke down during a drive up I-95 while trying to get my son to the airport. Dylan kindly coordinated with me over the phone and in-person, explaining my options with renting a car and expediting the process so I could get my son to the airport in time for his flight. Dylan also helped me adjust the reservation from my original one-way booking to a round-trip booking, due to the unexpected circumstances in getting my personal car repaired later that very same day. I can’t thank Dylan enough. Even as stressed out as a I was, Dylan kept a friendly face, was reassuring, and worked his hardest to come up with solutions. Thank you Dylan!
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August 2024 by Walter C.
Great experience with Dylan and Anthony at Enterprise Cranbury. Professional and courteous. Will definitely use them again.
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August 2024 by Johns Purayidam
I recently had a fantastic experience with Enterprise Car Rental at Cranbury, NJ, and I felt compelled to leave a review. Dylan, an employee at this location, went above and beyond in assisting me. Not only did he ensure the Ford Expedition Max SUV was in top condition by performing all necessary services, including changing all the tires, but he also delivered the vehicle directly to my home.
The car was excellent, and it made our trip to San Antonio, TX, incredibly enjoyable. I would definitely recommend this Enterprise location for their exceptional service and commitment to customer satisfaction. This was particularly appreciated after a disappointing experience with another Enterprise location, which canceled my reservation on the morning of my pick-up due to it being a one-way rental. Thankfully, the Cranbury location saved the day and ensured our travel plans went smoothly.
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July 2024 by Ajith M K
Rented a mid sized luxury SUV, the process of booking and car delivery and return was seamless and easy. The staff go a long way to make things easier for customers
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July 2024 by Ajay Jaina
Great place for renting! Store manager is awesome! Thank you for helping me with my rentals!
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June 2024 by Mohammad Islam
Great people to rent from. From the supervisor to the team members, everyone is really welcoming and attentive. Highly recommend giving them a try.
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June 2024 by Deepak Dandu
Hi I recently rented a car from Cranbury Enterprise location and was really happy with the entire experience. From the moment I walked into the office, I was greeted with a warm welcome and exceptional customer service. The staff was friendly, knowledgeable, and efficient, making the rental process a breeze.
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June 2024 by Glen Balsiger
Booked a rental through the app. Went to pick up and they offered an “upgrade”, it was a small suv. They had me sign and initial the paperwork and he said he was going to clean it. Ten minutes later he drove it up and opened the doors and windows. It was not washed and had dead bugs on the front. It also had a ding in the rear passenger door and a large scrape on the rear bumper, there was some duct tape on the side view mirror. As I started to point these out he went back inside saying “You’re good to go.” He left me to drive off. I didn’t have the time or the inclination to fight this so I drove away with half a tank of gas and got on my way.
I am reluctant to use this service again, perhaps this is just a man having a bad day, but the company needs to do better.
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June 2024 by Garage 732
Great all around experience.
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May 2024 by Diana L
Enterprise Rent A Car is really great. They really meet the needs of their customers. People there are really nice!!
