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December 2022 by Malvin Gandhi
AVOID this place at all cost. This place is a rip off. They took the money upfront and said they will will reimburse once the Insurance pays. I got tested on 12/22/2021, and nearly after a year, I have yet to receive my money.
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September 2022 by Eric Sasse
Unprofessional lack of communication and unacceptable delay in reporting of test results despite price gauging.
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September 2022 by M R Murali
It is best to avoid this place. You will never get through to them. They do not refund money paid by insurance company.
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September 2022 by Saurabh Ghosh
The testing is quick, and the staff is very helpful. I highly recommend for those who urgently need a COVID test.
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September 2022 by Asra Tahir
I have done my PCR pre-departure flight test at Omnia Labs yesterday and it’s already been 24 hours and I haven’t recieved my results yet. They have a poor customer service hotline and nobody responds
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September 2022 by HEBERT AMADOR
update - after months they got back to me and they did refunded me. Try to avoid places like this or it will be a nightmare.
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September 2022 by shailesh chitre
Bad experience in terms of refunds. No one answer call. never respond back to voice mail. I'll never go to this lab.
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June 2022 by brian wilby
I got a refund finally. You can if you don't forget to call a couple of times (once to have them put it through to the insurance, and again to get them to actually refund you) It took me 5+ months total.
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April 2022 by Pooja Ghulyani
The place is a rip off. They took the money upfront and said they will will reimburse once the Insurance pays. They were paid back months ago but I haven't been reimbursed yet. Made few calls and no one picks. Today finally someone picked up and says they will get back. Why am I supposed to be calling them when they have received money on my behalf?
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April 2022 by Geetha V
Our family took pcr tests in aug 2021 and later in november 2021. Insurance confirmed that Omnia was paid for testing on both the occasions. We still have not received the reimbursement from Omnia. No one answers the phone call or returns the call. They are complete rip off
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March 2022 by Anu Bhalla
Warren and his team were incredibly professional for our whole team! They made the PCR testing for travel back to Canada for our team seamless, professional, timely and delivered w a smile. Thank you Omnia!
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February 2022 by Devan Patel
I took a PCR Test here on 9/14/21 and have yet to be reimbursed after paying for the test upfront. I confirmed through my insurance that they paid Omnia months ago and whenever I try to call Omnia no one picks up. I have called at least 15 times already, they are literally stealing money from customers. I already filed a complaint with the NJ Dept. of Health on this but no luck yet with them. Avoid this place and get tested somewhere else.
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January 2022 by Sandip Paul
Testing process was good but they are a pain when it comes to refunds. My claims were paid to them but they blatantly said that they don't repay customers when they have taken money from me as well as encashed the checks from my insurance. I am going to take them up to courts now. Definitely not recommended.
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January 2022 by Brandon Flakezzz
This place is a rip off.. if I could give zero stars I would. save your money and time and go somewhere else. I went here for a covid test, and the receipt I got says antibody test.. so in order to get compensated through insurance they need to see a valid covid test receipt. Insurance does not cover antibody tests.. so I received a normal covid test but they messed up the receipt.. called and emailed them multiple times over the past 3 weeks and haven’t heard a single word from them. Until I receive the proper receipt for the test I took I won’t be getting my money back… all I want is a response letting me know what’s going on and the proper receipt so I can get my 130$ back. Which BTW 130$ for a covid test is RIDICULOUS
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January 2022 by rishi bhattacharjee
This is not the first time me and family have used Omnia for Covid PCR tests but today 28Dec2021 was even better than the last few occasions. Went there for PCR test as we have been exposed to positive Omicron friends. The process was easy and seamless. Sat in the car and all four were finished in 20 minutes. The young tall guy who served us ( never knew his name) around 5:45 pm was just a special guy, helpful, pleasant personality, well spoken and most important patient as we were having some struggle with the data entry process. These are the people that makes the experience memorable. Thank you Omnia and thank you kid who helped us. Will keep coming .
