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October 2025 by Mel
Tried calling to book a stay. No answer. Called about 8 times and no answer...on Saturday at 8:45pm. You need to train your staff better. Not a good look when we have to call you numerous times just to book a 1 night stay. Very unprofessional. 1 star 🌟
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September 2025 by Honest Reviews
Nice hotel whoever does your landscaping planted the trees and improper
The dirt should not be put around the base of a tree trunk. It causes disease and the tree to die as in the photos.
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September 2025 by elaine Smolka
Clean room. Icemaker didnt work. Dishwasher is ancient and doesn't clean dishes. Meh breakfast. Utensils dishes pots in kitchenette were sparse.
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August 2025 by William Butler
All the previous reviews that indicate a horrible smell on the third floor are 100% accurate. Like hot beef Stew spilled on a carpet that is soaked with cat urine.
The staff is rude and that is an understatement, not a single polite person in the whole building. The food is atrocious, with fruit flies everywhere in the juice machine. Cleanliness is definitely not a priority here.
I stayed for 2 weeks and they did not change my bedding once. We tried to extend our stay and the front desk would not allow it. So now we will take our money across the street to the residence Inn.
I would not recommend this property, my company also put this property on the do not book list!!!
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August 2025 by machtenx
Comfortable and clean
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August 2025 by Nicole
This hotel was disgusting! The entire 3rd floor hallway smelled like cat urine! It was so strong I asked to be moved to another room and was told no due to nothing else being available. The room itself was disgustingly dirty, crumbs on the floor, dirty spots all over the bedroom walls, and the refrigerator looked like it was never cleaned. I took pictures and brought them to the front desk clerk and explained we also saw 2 bugs on one of the beds. I informed him I was canceling my reservation for the remaining nights and checked out immediately. I was not even there for two hours and the front desk clerk told me I had to pay for that 1st night even though I was NOT staying there and checked out within 2 hours of checking in. That’s absolutely ridiculous!! I could not even stay in the room, due to the hotels negligence and lack of cleanliness, I need to be refunded the full amount!! After driving 13 hours to New Jersey, at 12am I was stuck having to look for another hotel, while traveling with 2 children. I have yet to speak to the manager of the hotel, whom I was told would contact me. I called several times and keep getting the run around! I would never recommend this hotel. I also reported the smell to the health department, that’s how bad it was. The hotel lied and said upon review there was no smell which is an absolute lie! Rep on IG app informed of what the hotel’s response was, they saw my complaint and still has not contacted me. Extremely poor customer service, it’s been 6 days with no response from hotel manager and no resolution on getting refunded for a night I should not be held accountable for.
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August 2025 by Joseph Michaels
Lots of mold in the room, front desk was not concerned about it at all. The floors looked like they haven’t been cleaned in a while.
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July 2025 by CRAM DOGX
Nice, clean place
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July 2025 by M Reyes
the room smell awful, the breakfast area need more employees. a lot of unpleasant people.
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June 2025 by Charles Gooden
The phone and ice maker didn't work
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June 2025 by Cara Kuhenbeaker
Very nice hotel suite. Clean. Has a small kitchen, with a full size fridge/freezer, which was exactly what we were looking for. They even supplied us with a few dishes, pots, pans and silverware in the room. We plan on staying here again next year.
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June 2025 by Todd Todd
Clean rooms and they give you full breakfast bar and dinner. Who does that anymore?
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June 2025 by devaraj ramareddy
Beautiful
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June 2025 by Kevin Swain (Lt.)
Nice place. Nice people. Would definitely stay here again.
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June 2025 by Scott Wagner
There isn't anything around her except other hotels. I don't know why they are all here. My work is 21 miles away but this was the best deal and nicest place for miles.