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January 2024 by Penny Andrews
Going there for years, Rosa is great!
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November 2023 by Majos Aguiar
I loved this place but last time I was there I was treated really bad , the girl who did my nails was in a rush and had the worst attitude, and hurt me , too bad they let clients go . My friend whoWent there was also treated poorly .They need a lot of customer service skills.
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July 2023 by Jennifer Martinez
I called ahead and made an appointment to get a gel pedicure. I walked in and was met with four books of gel polish selection. I picked my colors and was all set until I realized I had been sitting with my feet in the water for over 20 minutes. The water was cold at this point so I asked how much longer would I be waiting. At this point another 10 minutes go by and I’m still not being serviced. I dried my feet, put on my shoes, asked how much was owed and left. This was my first and last time here. I really don’t recommend going here. It is not worth the hassle or disappointment.
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February 2023 by Summer
Worst nail experience in my life. It was really that bad. 3.5 hours and 3 different girls worked on me just to get a gel manicure and some tips done and they they cut me because they didn’t know what they were doing, there was blood coming out every few mins and the shape was so short and the opposite of my request when I asked for long, they didn’t even apologize or give me a refund because I asked her to stop. Horrible.
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January 2023 by Sophia Gittens
I had an amazing experience here...i needed my nails done before a trip and they took me as a walk in for a new gel set.They were very nice and did a beautiful job on my nails. Also, they have netflix on as entertainment :)
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December 2022 by Ashley Klappholz
This has always been my go-to salon when I come home. Unfortunately, I got an infection on my big toe (first one ever). I am disappointed.Service: Pedicure
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September 2022 by Julia T.
I made an appointment a week in advance. They made me waiting for 40 minutes!!! Totally unacceptable! Didn't even apologize.
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September 2022 by L. Nicole Hunter
Always accommodating. They are clean and everything is sanitized. I've been going here since I moved to New Jersey and don't see where I'll make a change anytime soon...
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June 2022 by Zo Ya
This place is amazing! My nails are so pretty! The staff is very friendly and very nice! Totally worth it! Thank you so much! ?
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May 2022 by L C.
I would not recommend this place! Sanitary measure are almost non existent. I did not witness them using the sanitary plastic for all customers when doing pedicures which even salon in the hood know to use. They do not soak their manicure instruments to prevent infection spread they simply spritz quickly with alcohol. Manicure was ok but tech did not take time to remove hairs and my nails are not shaped well. Second time back and again when I got home realized they cut my toe during the pedicure it didn't bleed this time like it did last time. Felt compelled to share to prevent spread of infections.
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April 2022 by Kenia JIMENEZ
I’ve been coming to this salon off and on for 4 years. The last couple of times I have been here I’ve felt that the nail techs were rushing. The last time I was there I was told they could not see me since I hadn’t called ahead, which is understandable but they didn’t offer an alternative time or day. I walked around the corner and had a much more pleasant experience. It is a nice and clean salon but I don’t think I’ll be returning.Service: Gel manicure
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February 2022 by Jessica
Horrible customer service for subpar, expensive nails! Do not expect these ladies to go above and beyond or even meet you halfway. They will give you their word, but underperform, and take their words right back. They do not care for customer satisfaction, they only care about making their money. And it’s true that these ladies do talk trash in front of you in Spanish — i’m fluent.I came to this nail salon because my two friends gifted me with a gift certificate to this salon since I love to get my nails done.I don’t live in the Cranford area though, so unfortunately for me, I forgot to bring the gift certificate on the day I came because it ended up being a spur of the moment visit when I was near the area. When I first came in on a weekday evening, it was fairly empty, but the ladies were already rushing me. I wanted to take some time to take a look at their menu, prices, and ask questions about the services I can get done since I like my nails a particular way, but it didn’t seem like they could perform the type of gel manicure I wanted done, so I stuck with a very basic gel manicure and a regular pedicure. By the time I remembered I should mention that I don’t have the physical gift certificate on me but instead a picture of it, my service was already started since they were doing my hands and toes at the same time.By the end of the 2-hour service and when I went to pay, they gave me a difficult time, and essentially told me they cannot accept a picture of their own branded gift certificate (?) and I needed to have the physical one present. After going back and forth trying to explain that I live an hour away from Cranford and I do not see when I’d have the time to make it back here for another lengthy service in the near future, the ladies told me that if I returned with the physical gift certificate that they would reimburse me for the service. Low and behold, I was only able to make it back about a month after the service with the physical certificate, and they did not honor it. And I did not have time, nor was really interested in getting another $70 service done by them, after such treatment. Their attitudes really reflected how much they did not care considering they already received a free $50 from my friends, and $70 from me for my original service. I ripped up the certificate because I will never come back here, nor would ever recommend any of my friends to come. There are much, much better nail salons that offer better customer service, better nail service, and have staff that care.Services: Gel manicure
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February 2022 by Semra Senturk Ozer
They do a great job for the nails but when you ask them to fix anything they are full of attitude. Once I repeatedly ask for regular manicure but ended up them giving me a gel manicure since lady did not speak English. I really want to give them another chance but this is my 3rd time there this month and when I ask a fix on a sloppy job they start to gossip about you thinkin you would not understandServices: Manicures
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December 2021 by Jovanna M.
Came in for first time appt, everyone was very nice but the quality of work was one of my worst experiences. First when I came in I showed the picture and asked if they could do it, because I understand some of these photos are difficult to do, they said definitely they could do that. The first lady painted all my nails full white gel and a senior tech walked by and had to take over. They had to remove the gel that was cured on, which I was also patient about but a little annoyed. Then the new tech did my nails and they came out horrible, nothing like the picture, the sweater nail came out good but all nails thick, ombré was done like a child did it, could've done a better job myself. In addition during the manicure the tools were not taken out of sanitary jar or package. Cuticles were pushed back and cut while my nails were dry, never were my nails soaked to soften. It was painful and my cuticles are cut on 3 nails and bleeding. I am an extremely patient and understanding person but this was one of the worst mail experiences I've ever had. Paid $50. Would never go back or recommend, plenty of better salons in the area.
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December 2021 by Kristen H.
Went back here despite my better judgment. I had gotten an infection from this place 6 months ago, but thought maybe it was a freak incident and decided to give them a second chance. Nope. Nail got infected again. Don't go here.
