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November 2023 by Sarah K.
This is hands down the best jeweler in the area. The staff is so friendly and helpful. I will be a customer for life now!
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November 2023 by Joel Gamo
My wife’s Rolex Lady President needed the sapphire crystal to be replaced. Although considered a luxury watch, it’s also a tool and my wife uses it as such. Unfortunately, she had a mishap and she accidentally dropped her watch and the crystal cracked.I brought her watch to Martin Jewelers for the crystal to be replaced. The original estimate was between 6-8 weeks but the work was completed sooner than the estimated time.The cost was very reasonable.In addition to replacing the crystal, they also checked and replaced any worn out parts.The watch was returned in a Rolex leather pouch.Sho Sarkissian was the watch consultant who attended to me. She was knowledgeable regarding the different watch manufacturers and she explained the work that needed to be performed and why.I highly recommend getting your fine watch and other jewelry serviced at Martin Jewelers.
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October 2023 by Dan Z
Christine was great! We came in to get a watch for my fiancé for our wedding. She was very helpful and even offered to clean my engagement ring and check the prongs. They saw my ring was loose and fixed it while we were there. Very helpful and friendly staff! Will definitely be coming back!
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October 2023 by Ashley Carlucci
I had a great experience at Martin Jewelers. The clamp on my son’s bracelet broke and they were able to fix it for me quickly with no issues. The woman who helped me in the store was very friendly and I loved the convenience of getting a text when the bracelet was ready. Highly recommend!
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October 2023 by Susan Greenman
Wonderful experience with Martin Jewelers in Cranford, NJ! I needed assistance ordering a specific watch for my son’s birthday and Craig & Barbara were incredibly kind, personable & helpful. I highly recommend this store for its quality of merchandise & service!!
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October 2023 by Maynard Keenan
Went to get a watch strap swapped out and brought my 5 year old daughter along. The staff treated her like a princess. They were incredibly kind to her and went out of their way to engage with her. All this while service completed the swap quickly with minimal wait time. What was supposed just be a quick errand turned into an amazing experience. Thank you.
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October 2023 by Bonnie Miller
Always have a very wonderful experience at Martin Jewelers..they are very attentive and honest in helping make a choice or suggestions if needed ! Very community friendly! Christine is easy to work with, is very knowledgeable about the inventory and is very considerate when helping guide you to make a decision! Highly recommend!
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October 2023 by Diane D
I received excellent customer service at Martin Jewelers. Today I picked up my watch after having the battery replaced and a repair made on the clasp. Everyone was kind and courteous and I received my watch back promptly. Thank you!
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August 2023 by Sue Fanelli
Frank was extremely knowledgeable and very easy to talk to in finding the perfect gift for my son’s 21st birthday and my niece going to College. Betty was able to assist as well. I highly recommend.
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August 2023 by Monica Freire
I brought some very old gold pieces and a silver ring to get fixed. Not only do they shine like new, the repairs are seamless.Overall, the service was excellent! I’m a new customer and will be a return customer.
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August 2023 by Betsy Ladell
Working with Ellen and Jeff was a true pleasure. They were very professional, knowledgeable and most importantly they were kind. I enjoyed doing business with them and would highly recommend them to anyone who is looking to purchase a watch or piece of jewelry.
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August 2023 by Kevin Chin
Jeff was my sales representative and he showed me a great selection of watches. He was very patient and wanted to ensure I made the right decision. He did a great job of explaining all of the features, the pros and cons to each one, and making sure that I selected the watch that suited me best.
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August 2023 by Colin Strazdon
The team at Martin’s is an easy choice as a go to jeweler for me. In a time where wait lists are long and timepiece selection is slim across the industry. They have a great selection of new Omega, Tag Heuer, Oris, and limited edition Seiko watches in store. The real key for me though is the knowledge they have about their selection. As a new watch collector I have a lot of questions. They’re more than willing to work with me and answer all my questions. Thank you to the team at Jeff and the team at Martin’s!
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June 2023 by Lucy P
I want to take the time to tell everyone reading this if you want beautiful jewelry Martin Jewelers is the place to buy. If you buy a small piece of jewelry or send alot they don't care because they treat you with the highest respect and the best quality in jewelry. I want to thank Ellen,Jeff and Barbara for treating me so kind and always taking there time with me. They make my day beautiful when I see all three of them. Thank you again ?. Love Lucy ?
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June 2023 by Vinette Stegura
I loved working with Ellen. she helped me personally pick a gift out for a dear friend who is turning 70 and had it delivered to me because I could not get to the shop. that is service above and beyond. Highly recommend