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February 2024 by Vincent
We had a garage fire that was impossible to deal with on our own. We quickly learned that soot and smoke damage are as pervasive and dangerous as water damage. I contacted Chris at PuroClean in Cranford and he was quick to come out and advise me on next steps and what to expect. From my initial call to my insurance company, the methodical game-plan that PuroClean implemented after helping me manage the insurance claim process, the actual tear-out, clean up and storage of what was salvageable, and ultimate rebuild, the process and overall experience with Chris and his team was absolutely top-notch. There is absolutely no way we could have done this all on our own. It was stressful enough just looking at how much worse things could have been. Professional, friendly, incredibly communicative, and extremely experienced, PuroClean is a fantastic company. Please do not hesitate to contact them if you are facing a disaster in your home of any kind. The entire team became like my extended family for the three months we worked together on this. An absolutely amazing experience with no stress, including how they interfaced with my insurance company. My garage is now absolutely spectacular; light years from what it was before this incident. A++
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January 2024 by Seth Rubin
I was glad that I called Chris and PuroClean. During our homebuying process another company came in with a report and estimate that seemed off, so we called Chris and PuroClean. He came in an was a pleasure to work with. First off, he was able to come in quickly and give a true honest assessment of the situation at a reasonable rate. His team then came out a few days later and were able to come in and get the work done in a timely manner. They came in explained what they were going to do and then once done walked me through the process. Everyone I worked with at PuroClean was a pleasure to deal with and would definitely call in the future for any needs.
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January 2024 by Aakash Talati
Great service! Chris was very easy to work with and did an excellent job.
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December 2023 by Thomas Kiernan
They were great! On time and professional.
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November 2023 by Ron Reason
They could not have been more prompt and professional. Chris did the tests I needed and gave me the results in record time. I'm relieved I do not have mold. worth every penny!Service: Mold inspection
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November 2023 by Colleen Leonard-Nastasi
Great communication. Professional. Efficient.
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November 2023 by David Platow
Very professional, thorough and did a great job explaining what the issues were and how to fix- didn’t feel like we were being upsold at all.Service: Mold inspection
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October 2023 by Andrea L.
A sump failure sent us scrambling to find someone to pump out the flooded area before we could replace the pump. And with all the recent rain, we wanted it done immediately. Chris Hoy and PuroClean of Cranford to the rescue! We called in the morning and Chris came to our house that very afternoon to remove the water and give us his assessment of any damage. We couldn't have been more pleased with the service, his professionalism, his kindness and the price for his services!
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September 2023 by Justine MCCabe
Very prompt and professional crew.Services: Mold inspection
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September 2023 by Ashleigh
The technician was aggressive and made me feel unsafe in my home. They made an error and sent him out unnecessarily. He arrived, and I explained that to him, and in responsive he yelled at me and became huffy and aggressive. It was extremely uncomfortable, and especially uncalled for since the error was on their side. Avoid if you value your comfort and safety.
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August 2023 by Danielle Moran
We called Chris after our sump pump failed and our basement flooded. Jeff and his crew were here that day to start the clean-up and remediation process. We then had PuroClean do our re-build because we were so impressed with them. Danny did exceptional work, and our basement looks awesome!! Would recommend Chris & Robin and their entire team!
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August 2023 by Wanda Warren
As soon as the techs arrived they assured me they would handle the clean up. And that's exactly what they did, from the removal of damaged walls and flooring, to the cleaning of three area rugs. What I appreciated the most was the fact that they used many blowers and a dehumidifier to dry out my basement and to prevent mold. They removed the damaged walls and flooring and carried it away with them, so I did not have to worry about disposal, extremely professional and dependable.
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August 2023 by Leslie Sanchez
Very happy with the work done by Chris and his team at PuroClean. I had a mold situation that needed to be taken care of as quickly as possible. Chris was responsive, professional, and very communicative!
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August 2023 by Renita Hall
This company is the best! I had major water damage and they made the process less stressful. The clean up was amazing.They were thoughtful, professional and very detailed. If needed, I would use them again as well as recommend their services.Service: Water damage-related cleanup & repair
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August 2023 by Dorothy DiFabio
I am selling my home. The buyer's inspector identified an area in the attic wall as potentially having mold. I contacted Chris Hoy of PuroClean to evaluate the area of concern. He responded to my call immediately and scheduled an appointment for the next day. Chris was on time, professional and personable. After conducting tests, Chris identified the area to be an old water stain without evidence of mold. He drafted a letter indicating such, which he provided to me within 24 hours of his visit. I highly recommend PuroClean!Service: Mold inspection
