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December 2023 by babsy toombs
Connor was my sales associate . He was kind, patient, and very helpful. He is the reason came back to the store t make my purchase. He gave me room to think and was not pushy.
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December 2023 by Jessica Graff
John marsh was very helpful. Got our couch picked out with great pricing/financing, easy checkout and will be delivered under 7 days
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November 2023 by Patty Egan
My salesman Connor was great. Very patient while I searched the different selections of bed frames. He was very knowledgeable and was able to clearly advise me so I could make my decision.
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November 2023 by Steve Collins
I went to this store to purchase two recliners-one was on sale with the Scratch Off Card program, the other was regular price. One recliner with Scratch Off deal was $449. After the scratch Off, I received the No Sales Tax Discount which reduced the price to $421. The clerk was a trainee who did her best but she needed help a few times. They wanted to do two separate transactions which was fine. On the above transaction, delivery was $69. So after adding up everything-the $449 minus $31 (sales tax) plus the $69-the price would be $487. However, after the trainee asked Aaron for help, the total was $523. When I asked for an explanation I was told they had to tax the delivery fee which is fine but should have been $4.90 not $36. Again, I asked for an explanation and I was told they had to charge tax on the item even though I had a No Sales Tax discount. Now, maybe I just didn't understand but they either couldn't or wouldn't provide an acceptable explanantion. In fact, one of them had a condesending attitude towards me. I finally said that this wasn't worth it and walked away with nothing but aggravation. So very poor customer service was given and I don't think I'll be back.I appreciate the response-please tell where to text or who to call.Please tell me who to call or text................
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November 2023 by Dan McDonald
Matt and Eva were welcoming and kind. They were extremely helpful and helped us with every question we had concerning both mattresses and sectional sofas. We will be returning.
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November 2023 by dawn bobien
John was our sakes person but Matthews was awesome has well. Took his time to help John and he again was awesome. Great experience with both John and Matthew
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November 2023 by Denise Baker
Our sales person Gabe was courteous and very knowledgeable. It was a pleasant experience.
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September 2023 by Linda Whitlock
Our experience with our salesman MatthewWas very pleasant. He answered all our questions and was very helpful and friendly.
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July 2023 by Michael Reilly
The salesperson was super attentive without being pushy. Answered all questions and went above and beyond to get us the best deal.
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June 2023 by Celenia Rivera
Aaron helped us and got us a great deal on a three person couch and was very friendly and knowledgeable. I definitely recommend this Ashley furniture!
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April 2023 by Eva Townes
Shopping here was such a wonderful experience. My salesperson Ali was so helpful. I would definitely recommend this location to anyone who is in the market for furniture.
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April 2023 by Cathy Wood
The sales associate/ manager was extremely helpful and customer focused once I narrowed my search. I appreciate that I was giving the opportunity to browse through the store with feeling I was being pressured.I'm really enjoying my new console Love Seat.My only request would be for the weight capacity ratingd for furniture to be a standard part of the information available.I am a X4 returning customer to Ashley Furniture ( different location).The quality of the furniture is much better than most competitors in the area.
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April 2023 by D. G.
Matthew greeted me with a great big warm smile immediately entering the store. He was a pleasant surprise to my casual walk-in. There were many suggestions made to payment options, he also provided two sets of measurements for me for a bedroom set I inquired about. I was very pleased with our conversation, he kept everything professional and interesting. I will definitely be returning to the store for him to process my requests when I’m ready to order. Thank you Matthew for the wonderful experience at Ashley’s in Delran!
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April 2023 by Charlie Silvestri
The staff at Ashley in Delran, NJ were not only helpful, but genuinely pleasant to be around. Especially Loretta!!Not every store can claim that.Please allow me to recommend Ashley in Delran to you if you are shopping for furniture.
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March 2023 by Rosa Lopez
They told me that in a week if I didn't get a call, to call the Ashley store. I did not receive any calls after 3 weeks, and I went to the Ashley store, but they told me that the sofa was not in the store and that they did not know anything about what was happening, and that they could not communicate with the warehouse because they have no communication with them. They told me to wait another week to see if they received information; But I let 2 weeks pass and no information I received, no call. So I decided to go to the Ashley store for my money back. And there a representative told me: ahhh the sofa is here in the store, you will have it in 7 days, then the manager told me: you can have it in 2 days and then the same young lady representative said: it can take you to receive it up to 6 months and I told her What???? I want my money back, I see that your words are not sure or concrete. It hurts me, as Ashley has the best quality in products, but the worst service of any store. Sincerely, Rosa ilia Montañez
