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July 2023 by Kate Garcia
I have been shopping at this location for over two years and have always had stellar customer service.It is my favorite Bluemercury location because I never feel rushed or judged like I have at other locations (which I have experienced at the Montclair and Morristown locations, for example).The staff here are exceptional, down-to-earth, knowledgeable, and kind.
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June 2023 by Ginny Maico
Fabulous staff! Excellent products! All very knowledgeable and extremely helpful in helping me look my best!
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March 2023 by HELEN NAPOLI
Possibly the most rude, clueless staff I have ever encountered. In an era of on-line shopping, you would think those few lucky enough to have a job, would work harder to satisfy all the customers in the store, instead of ignoring a customer while they tried to get another customer to “buy-up” in order to increase their commission. I can only assume that their jobs are more of a “ hobby” than a necessity,
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June 2022 by Deepti Reddy
Rudest sales staff ever !!!! Uncomfortable shopping experience!!! Would never shop here again.
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March 2022 by Tara Hamberger
My only go to for makeup and skincare. They know you by name and are so caring.
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January 2022 by Heather McCarthy
Evie is an amazing esthetician!! I absolutely recommend the spa here, such a fabulous experience. My skin looks fab and the me time was much needed
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November 2020 by Allison White
I will never shop at Sephora or Ulta again! I stopped in recently to pick up a refill of my face cream and they were having a promo ($20 back for every $100). Nadia showed me some amazing alternatives to what I was using and I walked away with several great products and a promise to return for a makeup refresh. I visited again today and despite COVID restrictions, she not only curated a new set of makeup for me, but gave me tons of great tips. She and her colleagues were all pleasant, helpful and fun! They also went out of their way to add a free item to round out my set. I’m so pleased with my purchases and will only shop there from now on. Thank you, Nadia!
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November 2019 by Debi Coale
Stopped by to get cosmetics for daughter in law staff was overkill would prefer a few minutes to look at things first.
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September 2019 by Cathy T.
I am a big fan of Blue Mercury in Denville because of Evie, the esthetician. I've been going to Evie for about 7 years especially for eye brow shaping, facials, and waxes. She is very attentive, professional, and extremely helpful. I love that she recommends the best products for my specific skin and hair needs. If you are in need for any skincare and waxing services and products, go here and ask for Evie; you can thank me later.
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June 2019 by Cassandra Santo
Man, was I judged as soon as I walked into the store, the woman looked me up and down! She was extremely rude and acted like I wasn't worthy to shop there. When I mentioned that I may have seen an item for cheaper in a department store and asked if they priced match, it was almost like I asked her the worst question on planet earth. She looked at me straight in the face and said, "All of our products are priced the same as department store in the nastiest tone." Not like, "Really let me check." Or Just "No sorry we don't price match."
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March 2019 by Amy L.
Went into Blue Mercury (Denville NJ location) to get advice on my foundation color. Felt that I looked pasty. Danielle said my foundation color was wrong and asked if she could do a quick makeover . I told her I only had 5 min. 5 min later, I looked like a new person! Skin was dewy, glowing, and very natural looking. The best makeover I ever got! Bought a primer, CC cream, bronzer, lipstick, and brush. I highly recommended going to Danielle for a makeover if you want an honest evaluation and natural looking results!
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January 2019 by J Parisi
Everyone Very Nice, Helpful & Knowledgable Love all the Product Lines & Great gifting ideas
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February 2018 by Kiara Mendoza
best place for facials!! i suffer with acne and scarring and the microdermabrasion facial was amazing. i already see results! the girl who does the facials is very knowledgeable as well! will definitely be returning.
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November 2017 by Anna K.
Unfortunately this location is one of the worst. The staff is extremely rude. I went to an event and spent $$$ on makeup and brushes and the sales girl wouldn't answer my questions and literally said "I'm not getting this sale so I don't have time to answer your question". Will never go back will go to Rockaway or Morristown
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October 2017 by Cate Mcguinness
I don't know why I keep going in this store, every time is a bad experience for one reason or another. Most recently, attempted to purchase an expensive bottle of shampoo that they actually told me I couldn't buy because the sku was wrong, and apparently had been for weeks and no one fixed it. Time before I bought a tube of mascara that was actually completely dried out and had to go back and exchange. Don't waste your time. Staff is super pushy and rude and inventory is old.
