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February 2024 by Shirley Roter
I always look forward to a few quiet minutes to relax and process some last minutes items waiting for my attention and knowing that my car will soon be ready to get back on the road.
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February 2024 by Sylwia Gronowska
Great costumer service! Always pleasure to go there :) Thank you!
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February 2024 by Lourdes M Thompson
Great service as always! Place is clean and have the best coffee. Thanks Mario for always provide great customer service!
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January 2024 by Tom Berish
Great experience, knowledgable, friendly staff.
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January 2024 by Joe Lospinuso
Honest and friendly staff. Good job
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January 2024 by Ashley Mandala
I worked with Roberto who was patient and helped me pick my car! To close the deal I worked with Simon, who was great to work with. Both helped me understand all options possible for getting a great car. I also wanted to share my thanks with Bill and Anthony who also made the process of buying a car smooth. The team at Denville is definitely one I’d recommend to anyone who’s looking to get a new/used/leased car!
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December 2023 by Simone Dipietro
Exceptional service.
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December 2023 by Isaac J.
2.5 star is to high for this establishment. I am very disappointed will never understand how a large company like this could not only lie but go out of there way to mislead a customer. Car was sold misrepresented and they actually went out there what to put the stickers of a higher model vehicle .
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November 2023 by Jennifer Kanellis
The best service and the nicest staff. They always take such good care of us. Thank you!
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November 2023 by shenal p
1 Yr Post my purchase. I've called my Sales Person Lourdes Thompson with various questions and assistance throughput and She has continued to be professional and inviting as my first encounter! That warm caring spirit that she has showed to be consistent and appreciated. I will for sure continue to refer and purchase with her at Infiniti! LOURDES IS THE BEST AT Infiniti in Deville, NJ.
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November 2023 by mohsin kamal
If you are looking at Infiniti, Salerno is the best place to buy. Reach out to Abbas. He is your guy for any new purchase you are looking for. He was able to get me a really awesome deal way better than what other dealerships were offering. Abbas provided all the necessary info that I required and made the whole experience really awesome.
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November 2023 by brittany stimson
Don’t buy from this dealership, I was sold a lemon!!! Several vehicles with the same issue!!! Fuel pump malfunctioned first time I brought it in they claimed nothing was wrong. Very unsafe!! My car on several occasions would not go above 20 mph on a highway, stalled out when attempting to start, and can’t sit idle for more than 5 min without malfunctioning. The technology doesn’t work. Several occasions of malfunctioning. Side mirrors have a mind of their own, auto trunk button fails to work. I was told I’d have Bose speakers didn’t notice until I got home that I didn’t. Went back in after my mom alerted me her fuel pump had to be replaced. It took my own diagnosis to have the issue fixed. Got it fixed and 24 hours later I came out to find a puddle of gas under my car. My car reeks of gas now and my throat hurt from the fumes. I called infinity for a tow which took over two hours. Causing me to miss work appointments. I had to find an Uber and when I called inifinity to report the unsafe situation and they were unsympathetic. They told me it was too late to swap for a new car without issues and basically deal with it. Even though had they caught the issue initially it would not have been too late. Everyone I’ve spoken to that has gotten a new infinity reported a similar issue and yet no recall yet. This is extremely unsafe. Even the repair shop said it could have caught fire or exploded. Not to mention all the times I was on the high way and my car wouldn’t go above 20 mph. I tried to speak with my sales rep who wouldn’t take my call. They don’t care about safety only sales do not buy from here!!!
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November 2023 by Marc Gitto
Abbas was amazing to work with. Helped every step of the way. Fantastic experience!
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September 2023 by Joyce Hanshaw
I did not have a great experience and I would not recommend this Infinity dealership. I purchased a certified used car at Salerno Infinity of Denville. Although the salesman was nice, I found the sales manager to be condescending and confrontational over an item that I tried to negotiate in the cost of the vehicle. Upon purchase of the car, no one bothered to go over any of the vehicles features or electronics. I was not even asked if I wanted to go over anything. The day I picked the car up, I pulled out of the lot and 5 miles down the road the gas light came on so I immediately had to fill it up with gas. (Not sure if this is normal). After I purchased the car there was no communication. I had to check to see if my registration and plates were in as no one notified me.So far my experience with the service department has been positive.
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September 2023 by K C.
I did not have a great experience and I would not recommend this Infinity dealership. I purchased a certified used car at Salerno Infinity of Denville. Although the salesman was nice, I found the sales manager to be condescending and confrontational over an item that I tried to negotiate in the cost of the vehicle. Upon purchase of the car, no one bothered to go over any of the cars features or electronics. No one even asked if I wanted to go over anything! The day I picked the car up, I pulled out of the lot and 5 miles down the road the gas light came on so I immediately had to fill it up with gas. (Not sure if this is normal). After I purchased the car there was no communication. I had to check to see if my registration and plates were in as no one notified me. So far my experience with the service department has been positive.
