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June 2025 by Jody S Menke
Very professional, efficient and friendly
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May 2025 by Angelo Cutrone
I went into the denville post office today to get a new money order because the one they gave me was not printed well . I was then told to come back in an hour because the postal worker EDWARD did not know how to use the money order machine and is improperly trained in its use. I came back in an hour an EDWARD was at the counter yelling at some old lady that he couldn’t read her name on the envelope.. he was belittling the poor old lady . PLEASE stay far away from EDWARD at the denville post office he has the worst costumer service and wears stained clothing to work!
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April 2025 by Michael Diamond
Get here with 2 minutes to five. Just have to drop off some packages should take 2 seconds. Woman looks me in the eye and locks the door. I got there last minute but so much for being a kind member of the community. Effin lame.
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February 2025 by Bertha Argandona
President Trump should shut down all those Post Iffice that they do not provide Customer Service, some employees are rude, no experience to deal with Customers, they should be replaced, they have to remember that we the taxpayers pays their salary, and we as customer deserve to be treated with dignity and respect, They must have college degrees in order to work for the Goverment enough is enough.
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February 2025 by Jimmy Certuche
I am new to the area and every single staff member has been very polite, helpful and efficient.
We have to drop packages very frequently and we have had a great experience.
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December 2024 by Laura Romeu
I went in with envelopes addressed for overseas and I was told by Amber, “we don’t sell international stamps”. I had already placed a “forever” stamp on the envelopes, so I asked her to please place the difference of the value I had already placed on the envelopes, and Amber said “we’re not allowed to do that”, to which I replied, “you can’t print out the postage due and stick it on the envelope?” She said, “no, our Postmaster would kill me if I did that.” So Amber said, “you can place another “forever” stamp on it.” I told her that was ridiculous, as it would be $.50 extra and wasted on 16 envelopes. She said, “I’m not telling you to do that, I’m just suggesting it”. It blew my mind when she then said, “the other option is to go to another post office.” I then asked to speak with the Postmaster, and Amber told me, “she’s already left for the day”… it was 1 pm. So I was left without a means to get the post office to print the postage needed from their machine to place on 16 envelopes. I later found out that the Postmaster tells her employees to say that she’s “left for the day” when she is actually still in the back. My unsolicited advice is to go to the Rockaway post office. They are lovely and want to help/do their job. Denville post office (Amber and the Postmaster) is a disgrace.
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September 2024 by L P
An absolute dumpster fire of a post office. My wife went in to get her mail forwarded to our new address. She needs two addresses forwarded to our new address so she had to go into the post office to do it. Addie “helped” her and ensured her that both addresses would forward to our new address. Nope, no they didn’t. Only one did. We both work so 5pm closing is rough…we sped over there and guess who it was?!!?!? Addie. 5:01pm…not even exaggerating about the time. We explained to her what happened and she said to come back tomorrow and that the post office opens at 9:30am. Perfect, thank you so much for your help. And by help, I mean - not doing your job, not fixing your mistake, and having the most unpleasant attitude I have ever encountered at a post office which says a lot in itself. If you can help it, never ever ever go here. THE WORST. Fire her and take away her pension because our tax dollars should not pay for such incompetence.
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August 2024 by Terren-Lee Rogers
This post office has been rude and difficult to work with. First my personal mail was delivered to the wrong address. When they got it back they decided to hold my mail. I had to make several calls and go into the post office to rectify their mistake. Next my husbands mail stopped arriving even when it showed up on our informed delivery. The lady who answered the phone after I created a ticket said “oh you’re the one who says you call and call and we don’t answer”… I said what? And she explained that’s what was put on my file… I told her that I requested to be contacted by email because the previous employee called while I was working and we kept missing each other and playing phone tag. She kept cutting me off and telling me informed delivery doesn’t mean we will get the mail that day. I explained to her that for weeks mail has not been arriving and I want to know what is happening to my husbands mail. I told her his full name and my name. Our last names are different. I told her that my mother in law was having her mail forwarded somewhere and asked if that could be causing his mail some issues. She kept telling me to just wait.
After waiting weeks and things now not showing up at all I created another ticket and also told my husband that they were short with me and he may need to go to the post office in person. The post office calls him after he inquires about his mail and they told him I REQUESTED his mail be returned to sender… It’s pathetic that these representatives are able to stop mail coming to our home with out prior written requests when that was never even what I was asking for. She told my husband that she assumed I wanted all mail without my last name to not be arriving here. Why do they even bother calling anyone at all? To hear themselves speak? They clearly didn’t listen to any of my concerns over the three tickets I opened. Stopping our mail multiple times this year and now sending it all back. I now have to contact every single company and contact that was sending mail and make sure our address is up to date. I have medical bills and important documents I that got returned to sender that I now have to rectify because of their incompetence and inability to just listen to someone. The lady I spoke to was so defensive telling me her postal worker is great at her job and I told her I didn’t think the postal lady was doing anything wrong and that something else was being mixed up along the way. I’m so irritated that she couldn’t be bothered to rectify this weeks ago and instead caused me a lot of issues that I have to fix and waste my time on.
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July 2024 by Prawner House
Miserable white haired old man at the counter. Rude and a disgraceful federal employee. If you hate people that much, just quit. I’ll just buy stamps elsewhere.
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April 2024 by Yancy Gray
This post office keeps redirecting my packages. My son put in a change-of-address for himself only. I helped him through the process of forwarding his mail so I know first hand that he selected individual only. Three of my packages have been redirected. Two completely different first names. I have not authorized a redirect of my packages. Two months ago I approached the post office directly to fix the problem. They assured me the problem was fixed. Yesterday, it happened again. My packages are being redirected without my authorization. When I went to the servicing post office in Denville, the manager was too busy to see me. I left without resolution. Instead, I contacted USPS main office for further assistance in this matter.
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December 2023 by Deepan Munusamy
Friendly staff, quick service.
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September 2023 by Anwesha
The most unreliable and disgraceful service ever! Filled with incompetent, inefficient people. Highly disappointed!!
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August 2023 by Kuntal Shah
Very helpful staff.
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August 2023 by Andy Bielecki
3 times here and so far so goodNo much wait time ,very professional stuffSee that they have low ratings hereIf we can find time to complainWe should have time to praiseMultiple times here again and againSMOOTH AS BUTTER
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August 2023 by Cristina Avena
There are some hardworking individuals that are terribly overshadowed by aggressive and irritable workers. Take a drive elsewhere and save yourself the trouble.
