Video Game 911 is a reliable business that offers repair services for various gaming devices. Customers can use contact-free drop-off and pickup options by completing an online service request form on their website. The company is known for its fast turnaround times, with repairs often completed quickly and returned within a week. Many customers praise their communication, which includes prompt updates throughout the repair process. The staff is experienced and knowledgeable, capable of repairing components rather than replacing them when desired, such as disc drives and motherboards. They handle repairs for a wide range of devices, including Nintendo Switch Lites, Xbox controllers, Wii, and PS3 consoles. Customers appreciate the quality of work and reasonable prices, with some noting that they would recommend the service to others. Although face-to-face interactions are limited, the business’s efficiency and excellent results make up for this. Overall, Video Game 911 is a trusted choice for gamers needing quick, professional repairs with good communication and fair pricing.
Had some issues on our new jersey jack pinball machine which were driving me up a wall. Vince was able to get it working smooth and perfect in under a half hour. Very professional and knowledgeable on what needs to be done. I will definitely be a repeat customer when I want to have mods installed.
January 2026
I had my Xbox 360 Halo 3 Edition fixed here. It had the red ring of death (RROD). They diagnosed the problem quickly, fixed it perfectly, and had it running like new again. Fair pricing, great communication, and quality work. I’d absolutely use them again.
December 2025
They fixed my wii in a timely manner and i thought the price was fair. Now our wii games can actually be played again.
