Claire's is an ear piercing and fashion accessories store that specializes in jewelry, hair accessories, and brands like Hello Kitty and Stitch. It is a destination for earrings, friendship bracelets, hair claws and bows, bags, and beauty products. The staff at Claire's are generally helpful and welcoming, with one reviewer praising a worker for going out of their way to assist in finding a lost item. However, another reviewer noted that a second staff member seemed annoyed by a simple question about an ongoing sale, which they felt was unprofessional. Customers have had positive experiences with the ear piercing services at Claire's, with one reviewer commending the thorough, careful, and professional approach of the staff member who pierced their ears. Another reviewer was pleased with the attention to detail and sanitization during their daughter's first ear piercing. While the majority of reviews are positive, one customer expressed feeling uncomfortable due to the behavior and positioning of the staff, which they felt suggested they and their children were being viewed as potential "bad actors." The reviewer emphasized the importance of providing great service and creating a welcoming environment for all customers, regardless of their appearance or background. Overall, Claire's offers a range of fashion accessories and ear piercing services, with most customers reporting a positive experience with the helpful and professional staff. However, the store could benefit from ensuring a consistently warm and inclusive atmosphere for all shoppers.
Kristine was super friendly, helpful and wonderful!!
August 2025
We had a wonderful experience tonight getting my young daughter’s ears pierced. The staff was friendly and welcoming from the start, really helpful, and the piercer did a great job with her.
February 2025
idk her name but the girl with a bandana working counter was very sweet and helped me with everything i needed!!!
