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February 2024 by Dylan
the employees at the JcPenny Beauty were overbearing and down your throat while you shop. it made us very uncomfortable, i understand you have a job to do but it was overwhelming.
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January 2024 by Kathleen S.
Jc pennys woman's dept in deptford mall dressing room had dust 2 inches thick and bug crawling around on the floor. I was out of there.. clean your store! This is uncalled for. Disgusting/Disappointed
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January 2024 by Humberto Hernandez
Great place to do a shopping
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January 2024 by Claudia Cuellar
It was my favorite place, before the pandemic now it looks neglected and dark
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December 2023 by Annabelle Valentin
JC Penny's and the Mall was quite busy.
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December 2023 by Al Jepsen
Nice clean store
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December 2023 by Harry Bricker
It was very nice to finally ,to have what I wanted,very nice place and price
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December 2023 by Susan Whitfield
Excellent service
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December 2023 by Frank Cianfrani
Had the same experience as Ken posted 3 days ago. Returns & online express pickup have the same line. 4 or 5 cashiers but only 1 staff member on that line. 5 people in the returns/online line, maybe 2 in the checkout line with 4 cashiers. Not a good setup at all. Finally a second cashier shifted lines to help, but it's just poor customer service. Staff was super friendly otherwise. Management needs to step up and change the setup. Little things like this are why online retailers are kicking your tail.
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December 2023 by Princess Antoinette
Has everything!! Great prices!!
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December 2023 by Ken J
This is review is of the so called "Express Pickup" for online orders. Went to pick my order during a week night 11/29/23. the line was 4-5 deep all Exchange\Returns. I said can I pickup my package she said the Return line and Express pickup was the same line. Like wait WHAT? who came up with that genius idea. how is that express pickup? Went to the girl next to her in regular Checkout she said I am not trained on online orders, What? it is already paid for just look at my order number and give me package. Terrible and it not even girls fault just management at its worst. So I actually left without picking up my package.
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December 2023 by Latisha Lomax
Loved my baby's photos
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December 2023 by Helena
I always liked this store even growing.Prices are reasonable. Clean .Staff nice
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November 2023 by Wesam Jaber
Nice store but incredibly slow service at the register. 3 people in line will take about 15 minutes.
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November 2023 by dante maccarone
They don’t care for the customer in the jewelry section
