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September 2023 by Kevin Sabourin
Went to look and test a new bed.Mel was a great associate. Very patient and knowledgeable. After a few hours we finally found our match. Also Kevin the store manager was very helpful.We cannot wait until our new bed is delivered tomorrow!Thanks to Mel Ashley for being great to work with. A pleasant and a pleasure.
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September 2023 by Lisa Dooley
Was at the Deptford store with my daughter for a mattress. Veronica was my salesperson. She listened to my interests & made/showed appropriate options. Also the customer service team Jennifer & Kiersten were very helpful when questions about delivery vs pick up helped to make a decision.Great care & service!! Thank you.
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September 2023 by Mark Sibley
The sales person was knowledgeable and very helpful. The store has a great selection of quality merchandise.
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September 2023 by R D
Mel at the Deptford, NJ store was a pleasure to work with. He was very professional and helpful and even remembered an upcoming occasion that I had told him about on a previous visit...that was impressive! Cassandra and Bonnie were very helpful as well with a replacement needed. Everything was resolved in a matter of one day from the delivery and the new piece, plus an additional item purchased over the phone, are scheduled to be delivered within 3 days. Excellent customer service and will definitely shop here again!
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September 2023 by Karen OBrien
I went to Raymond & Flanagan for a mattress. My salesperson was Jackie. She was very knowledgeable, patient and personable. She took a somewhat stressful experience of buying the “right” mattress and made it enjoyable. She explained everything clearly. It was a pleasure having her as our salesperson.
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August 2023 by Kathleen Pugh
Jackie at the Deptford location is wonderful. She introduced herself, asked if she could help. We told her we were just looking and she stood back, but made herself available when we had questions. Jackie is very knowledgeable, not only with the furniture, but also how certain colors work together and how color and scale can close in or open up your room. Also gave ideas how to be sure furniture will fit your space. We purchased a bed and will eventually buy some other pieces after our move. Jackie made the process so easy and arranged for delivery to our new home once we move. Please go see her - not only will you get beautiful furniture, you will meet a true professional and an interesting and friendly lady. Thank you Jackie !!
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August 2023 by Michele Moore
I will never go back there again walked around for a hour with my mother. No one said hello to us or asked if we needed help. We arrived at 11 AM so the store was open but everyone seem to be very focused on coffee and their phones. I did ask for help twice but was told they would send someone over and no one would arrive. I took down information for the furniture and will purchase elsewhere.
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August 2023 by Alison Stidworthy
Bill was patient, positive, and supportive with us! We were shopping all day at several stores and this was our final store. We were tired, but Bill wasn’t pushy. He gave us space and time to find what we really like, and rolled ottomans around the store so we could see different pieces together. I’m grateful for a salesman that cares and went the extra mile!
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August 2023 by Hal Russell
R & F had already become my go-to for quality furniture, and our recent experience just proved it again. Randy was great and helped throughout the process of finding what we wanted. Then he went above & beyond in getting us the best deals. Saved a bundle on the best furniture in the marketplace. Thanks Randy!
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July 2023 by Barbara Yorkman
I had a very comfortable shopping experience over a 4th of July week end. Mel introduced himself to me, showed me to my area of interest; and left me to browse with no pressure. I was able to select some furniture, Mel checked back with me, answered my questions; made some great suggestions and I secured the sale prices.
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July 2023 by Carla Carter
The Sales Consultant (Barb) was warm, friendly and extremely knowledgeable of the products and helped me my find the perfect furniture for my home. The store managers and entire staffwere awesome.
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June 2023 by Seraphina Ferraro
I have been buying from R&F for years and they never disappoint. I’m so happy with my new couch. They even made it easy to get it delivered on the day after I move into my new place.
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May 2023 by Donna Herron
Bonnie was friendly, knowledgeable, and helpful. We had a fantastic customer service experience from start to finish. We are excited for the upcoming delivery of our new family room furniture!
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May 2023 by Veronica Briggs
The fast service was remarkable. My sales woman veronica worked over time to help me get the bed I really desired.. we had a little hang up with finance. Veronica's will and her working with other staff... everything was fine. It's a little high but worth the money. There furniture is outstanding and last for ever I always come here .
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May 2023 by Nobodys Business
Jackie was our representative. She was very helpful. She spent over two days with us until we got just the right purchase/financing/delivery.Although, we have not received anything yet as we are moving, but we are hoping that delivery goes smooth as well. She will be involved in that also, so we are sure it will be good. Thank you!
