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February 2024 by Joe Konstanty
I had to go and get service yesterday. Ebony and Rocco were absolutely fantastic. Very patient and really delivered on the experience I was hoping for coming in. They helped us port numbers and get setup with the best plan for our budget. I would HIGHLY recommend stopping in to see them if you're considering Verizon! Thank you for the superb service!
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January 2024 by Robert Mellen
The best Verizon store in the area. Extremely reliable
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January 2024 by Terry Delange
Nice clean and helpful
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January 2024 by Lisa Perkins
Mark was helpful when I needed to get my new phone
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December 2023 by Patrick Breen
When first walking into this store, I was frustrated with the service that had originally approached me. I had a man ask me if I needed help in which I replied yes to, then as I was telling him my whole phone issue, he rudely cut me off mid sentence to tell me I had to be added to the queue. Thankfully, I got passed onto the most pleasant employee, Kate.She listened to my problems attentively and simply explained to me what my trade in options were. She was so knowledgeable about verizon’s current promotions & answered all my questions with ease, including add on options and possibly coming in to get an ipad.Overall, Kate is one of the best interactions I have had with a verizon employee & she deserves recognition for this (I loved the service so much that I actually went ahead to look online at Verizon’s website but I couldn’t find it to create a review, so I hope she gets the recognition she deserves!)Order# 1582354
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November 2023 by Colleen McDonnell
Destinee and Justin were incredibly helpful when changing over my husband's phone plan and upgrading his phone. What could have been a very frustrating experience was pleasant thanks to these two!
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November 2023 by Josephine Pace
I would like to thank Ebony so much for the information and help she assisted me with. Definitely a 5
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October 2023 by Richard
Switched over from T Mobile and Im glad I did! Customer service staff was excellent and professional. Highly recommend this store.
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October 2023 by Ms. S.
I’m updating the previous review. The manager called to resolve my previous concerns and I returned to the store to make another purchase. The store associates were helpful and friendly, and I will return there again.
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September 2023 by Abril Beas
Every time I go to this specific Verizon store in the Shopping Center of Deptford, they are always helpful. Even if it is something that there store doesn't handle, they guide me to the correct way of going about it. Special thanks to Jon as he was the person that helped me and my family the last time I was there
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May 2023 by Michael Tarantella
Natalie was the best. She took care of me after my old Samsung was broken by accident. She couldn't have been more helpful and caring with me and the phone situation. I am not tech savvy and she helped me thru it all. Very happy with her and her knowledge. Only down side should have got an appointment went in to store at 6:15 pm and was there after Mall closed down for the evening at 8:00 pm.
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May 2023 by Fiona Hughes
Came in to purchase a new phone after mine was stolen. Abir greeted me right when I walked in and offered to help. He was awesome- he helped me transfer the data from my stolen phone and stayed with me while we set up the new phone to ensure I didn’t lose anything. I couldn’t be more grateful to Abir, he made a stressful situation much easier.
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February 2023 by Corrine Bryant
Not a place I would want to go again I work in sales I know I picked up my phone but they just wanted you I an out being in sales I would asked if u needed a case or if u need a screen protector they had no idea about promotions they run online they just kept saying no before someone finally walked away to look it up since it’s on your site I did need a case and other things but since they seem like they just wanted me to leave I left Amazon has these things .. didn’t even offer to help to set up the phone was just like oh turn it on and it will transfer not a good experience
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November 2022 by Barbara Algie
I have had a difficult time placing an order with Verizon. My intentions were to switch providers after 18 plus years because of all the misinformation I received thru several chats. FINALLY, I called the Verizon Store in Deptford NJ, I spoke to Rebecca, she was very helpful, very patient and polite. She was able to find the problem, I’m very grateful that I was able to speak with her. Verizon is very fortunate to have such a wonderful employee, because of her I will continue to be a satisfied customer. Thank you Rebecca.Barbara (spoke to you on November 8 in the AM).
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October 2022 by Heather Ferguson
My stop was very quick. They were responsive, had my item in stock for replacement, and took about seven minutes for the entire transaction. Thanks, guys.
