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March 2023 by Colleen M.
I was waiting for optical to open (website says it opens at 10am but it was not open until noon). Since I had time I decided to do the monthly shopping for my family of 8. [I usually shop Sams online and pickup the order, since the order is usually very large.]I went to check out with my cart overfull with mostly meat. But there were no cashiers. Exactly zero staffed checkout lines open. I went to customer service and asked if they will open a line and they said 'no' and to go to self-checkout.I explained that self checkout with this many groceries including lots of produce and meat would be tough. And that I would really like a checker.They said no so I said I would have to leave my cart and someone would have to reshop which would take longer than checking me out.They said that was fine. So I took pictures and they called security because I took pictures.Btw security did not care about my pictures. Here they are. No more walmart. No more Sams.
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December 2022 by Tracy M.
Can you say the word .... LIVID! ok I get it. We are in the month of December. It is very busy. Blah blah blah. Places are short staffed. I get it. But I'm sorry I ordered my groceries because I wasn't feeling well enough to walk the isles First they put a two hour delay on my pick up time which was fine. Then they send me the text that my order is ready for pick. Cool! So I go to get it and do what the prompts tell me to do. Say what parking spot I'm in, listThe color of my car etc etc. then I proceed to watch a ton of other cars sitting there waiting and pulling out without their groceries. I end up sitting there for an HOUR!!!!! can't get anyone on the phone. I call the number that is attached to the spot your in and it tells me the mailbox is full. Then I call a 1800 number to cancel my order as I needed to get to my doctors appt after waiting a whole hour. But now my order on the app is still pending. I'mStill waiting to be credited back my money and the stupid app still has me as If as of today the nextMorning as if I'm still in spot 13 and connected to their gps on my damnPhone. So this morning I was on the phone again being told to wait another day for the credit or even show that they will be crediting my card when I still have to now go to a store and do a full shop so I Have food in my house. I get it people are short handed but then don't offer a service you clearly can't provide when you don't have the man power. Because now what is happening is people are ordering still and the store has what little staff they have picking the orders but then having to restock them as well because they can't get the orders out which is ridiculous. Sorry but management needs to find a better way because that episode the other day has lost me as a customer for sure. Meanwhile I'm still waiting for them to refund the 150$ hold they Have on my card and put the cancellation of the order through and my phone is still connected to their app saying I'm there. Walmart get your act together and answer your phones!!!!!!! Stop offering a service that u just can't provide. I can't tell you how many people I watched pull out without getting their food. It's ridiculous. Not happy at all!!!!
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July 2022 by Paul N.
Any time I go there most of the shelf are empty . Short of simple things Very bed management
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January 2022 by Joe S.
Pretty much the same story at any Walmart... always out of what I'm looking for, especially shoes. I was looking for a certain kind I had before,and of course my size is the one that's always out. It's like I'm living in the matrix.
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December 2021 by Google user
I interacted with friendly knowledgeable staff in the electronics department.
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September 2021 by James B.
Today was the worst experience I have had in retail in a very long time. I will ignore the usual Walmart jokes and stereotypes in this review. Today, I visited this location, and was buying far more than I normally would have in one trip. This prevented my fiancé and I from using the self checkout or the manned speedy checkout line. I noted that many of the self checkout kiosks were showing out of service anyway. We looked at the registers and saw that only one other than the speedy checkout was manned with 5 fully loaded to overflowing carts ahead of us. The cashier manning this regular lane was clearly overwhelmed, even stating that she couldn't even get a break. The speedy checkout line cashier, not having any customers at the moment, took one customer, so credit to her. Finally, after 20 minutes, another lane opened quietly, and the cashier didn't even try to take anyone who had already been waiting; his line started filling with customers who were just walking up. The one cashier finally got relieved, and I was glad to see it. My fiancé got tired of waiting for 20 minutes (and we weren't even next in line yet), and asked to see a manager regarding their line management. No manager ever came down. Also, I will note that many employees walked by while doing store stocking; having worked in retail, I cannot see a reason that at least a couple of these employees couldn't have been assigned to knock down checkout lines, as other stores do. This store clearly has massive management issues that need to be resolved. I will not be coming back.
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September 2021 by Bud W.
So Walmart can't keep stuff on the shelves but because they are so greedy and don't care about others, they still are running all the apps so that people could deliver groceries for them. But the problem is these people have to wait a half hour so on a day when people are making $22-$27 an hour then they get a Walmart job and their pay goes down to nine dollars an hour. They know they're making these people wait they have eight parking spaces and only three people bringing out groceries. Is it our fault they don't have enough employees? So to cancel the order it hurts our job percentage wise, when I try to explain this to the person on the phone they say what would you like me to do? And I just say 10 minutes is all I'm waiting you're not messing up an entire hour. Pathetic Because most of the time they're taking orders for people and they don't even have the groceries to fill the orders
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July 2021 by B K
I interacted with friendly knowledgeable staff in the electronics department.
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February 2021 by L W.
Absolutely terrible "customer service" nasty attitudes when you ask questions. Pick up is a joke, order is ready I just can't get anyone to actually get the order to me.
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November 2020 by Arlene L.
Be extra careful with the pricing. I wanted to buy a Keurig coffee maker that I found on their website for pick up today black only $35 however when I clicked on that it changed suddenly to $59. I called corporate customer service they were no help at all I was then transferred to the online department customer service they also would do nothing for me. So I am warning everyone to be very cautious with their pricing I would call it false advertisingAnd that is illegal bad bad service.
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July 2020 by Vanessa G.
I will never forget the time I spent over $500 in this store for Christmas gift. My friend and I went shopping after paying for our things she decided she wanted to go get something she seen. I waited in subway for her. She comes back after purchasing her item we decided to leave. Almost to my car when a white guy comes yelling asking me to come back inside accusing me of stealing. I calmly walks back in. After he checks my receipt EVERYTHING was paid for he hands me my receipt with a you better had paid for it attitude. I told him off first thing you owe me an apology. 2nd what the hell could be the reason your accusing me of stealing it is because I'm black. 3rd I'm sure I make more money than you. You don't accuse someone of stealing because their black and don't apologize after I spent money here. I stay away from Walmart this company has a history of racism.
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February 2020 by Tiffany S.
I can't even put into words how messy & disgusting this store is! Especially in good departments & front bathrooms... GROSS. Go to the Woodbury one, and thank me later.
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August 2019 by Allison M.
I normally don't have any problem with the Walmart I use on a regular basis. But it seem like every time I come to the Walmart in Deptford. There is never anyone around to help you. I waited 30 to 45 minutes to get fabric cut. It was absolutely ridiculous. And the the guy who did come to help us didn't seem like he knew what he was doing. If I don't have to I won't shop at this Walmart again.
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July 2019 by Rachel T.
This place is absolutely atrocious!! The front WOMENS bathroom was a disgusting mess. There was pee and p*** all over every toilet. Wads of toilet paper shoved into the one toilet. There's NEVER any soap in the bathrooms. And during their busy times they never have any registers open. Even the self checkouts are hardly ever open, so then you're stuck with a cashier who has to INSPECT EVERY ITEM you have and they hold up the line. So then that makes the lines even longer. And the stockers push the older food to the back and put the new stuff up front so then people are getting expired food not realizing it. And the best part is when they stock food that clearly has mold or bugs in it. HORRIBLE!!
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February 2019 by Del S.
Long lines at every register. The vast majority of self check out aisles are closed and there are only four cashiers working. Front of store manager needs to get his a** in gear. Obviously no one cares.
