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March 2024 by Antony Yarson
Messed up our order twice in a row the two times we visited and the manager was very rude and not very helpful at all.
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March 2024 by Taylor McNally
TERRIBLE CUSTOMER SERVICE. My bf ordered the 6 piece wing combo and he waited for 20 min asked them what the hold up was and they told him the order didn’t even go through?! No one said anything to him while he sat there and waited not to mention the music was loud. He had to wait another 20 min for them to make it. They were acting like they were at their crib walking around not doing anything and not even an apology from the manager or any of the staff. They could not care less there. 0 out of 5 experience.
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March 2024 by Meech Seca
Was missing 2 chicken sandwiches from my order so I called to let them know. The girl was very nice in the phone said she would put my order right in however when I got there they were not ready. I live about 15 minutes away no big deal I'll wait. 1st off the so called manager was eating the food as he was preparing it no gloves on at that! Told me 3 minutes my food would be done ok 10 minutes go by he tells me few more minutes while he is touching his hat with the hands that are touching people's food. One guy comes from the back with sweat pants on and his hand in his pants I'm guessing one of the cooks gross. Then 4 of the employees leave the restaurant with boxes in their hand leaving one person in the back making orders. Another employee comes in for her shift wearing slippers no hat walking threw the kitchen touching her hair now all the staff are in the back while there is a restaurant full of people waiting for their food. I should have called the health inspector to be honest and I waited almost a half hour for 2 chicken sandwiches that should have been in my bag when I ordered
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March 2024 by Aaron Dash
What an absolute joke. Employees move slower than I knew it was possible to move. MY order sat and sat and sat on the counter "getting bagged" and when it was handed to me after waiting 45 minutes, THE FOOD WAS COLD. Wingstops never have good service, but this was abysmal. I placed an order with two drinks on it and was refused a refund for the drinks when EVERY SINGLE SODA was out of stock. Rude and lazy employees, except for the girl who handed me my food... She seemed to be fighting a losing battle against the rest of the employees there.Edit to add: I just got home and only have half of my order. I ordered an 8 piece wing and a 10 piece wing and only got an 8 piece with a small fry. What an absolute joke.
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March 2024 by John Sullivan
I announced my arrival for pick up with a girl at the front, she said the order was still being worked on so I go to the bathroom (disgusting bathroom btw). 3 minutes later, I am out and I see my pick-up on the rack. All the employees are too busy fraternizing or scrolling on their phones to get their attention- I could (and did) make unbroken eye contact with multiple employees who went about their business like I wasn’t there. I can’t even be mad at the girl who greeted me not getting me my order because she was the only person doing any work-related tasks like sweeping the lobby. Anyway, after 5-10 minutes of putting myself in front of the girl who was just there to fraternize with the workers, I finally had someone ask me what order I was waiting on. She hands me my order, I’m annoyed but I have my food so I go home.I get home, no fries and no honey hot wings. I work food service and have for years, I don’t ask for much nor do I ever expect much when I come here but this is ridiculous. There is always something wrong when you come here, nobody seems to care and it shows in the service of the individuals, state of the restaurant, and quality/correctness of the food order. Have some pride and self-respect
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March 2024 by Bill Fenton
This place was fine when it first opened. I never review places and I don’t like to say negatives things about businesses. But the staff doesn’t have a clue about anything. Waited 45+ minutes for the manager to figure out how to refund doordash order. This can’t be the first time it’s happened. And while waiting multiple people have come in and complained about their orders as well.
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March 2024 by Darrel Clark
The corn is the
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March 2024 by Paul Beery
Ordered small order online at 3:30 to be done at 5:15. Arrived at 5:15 and I had to wait 30 minutes for my food to be done while walk ins got their food immediately. Had to complain multiple times in order to actually get my food, turns out they didn’t even start to make it until I complained. Very unorganized and unprofessional staff.
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February 2024 by Ava Michael
Food was great n The girl at the front desk was cool. I did see people waiting for long amount of time to get their wings when I ate inside, but this did not happen to me.
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February 2024 by Teagan Braman
Used to be a regular here. After tonight’s experience, never coming again ?♀️?♀️ Such a shame.
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February 2024 by Layla B
Used to love this place the past 2 years, never had a wrong or nasty order or a bad experience; I even chose this place to give my late dog her final meal a few months ago. After ordering delivery from this place today, I will not be returning. The wait was super long, I was missing a wing (out of a 6 piece combo, the smallest one, are you serious) as well as my blue cheese, and my fries had little bits at the bottom next to the deeply fried fry bits that looked something like roach parts, and I'm hoping that I am wrong about that. As someone who has worked fast food, I get that it can be hellish, but this was absolutely ridiculous. Sucks to see this place go downhill.
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February 2024 by Ed C
Pretty good food with good
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February 2024 by AJ “AJROMA” Roma
Food is good. I ordered 8 wings and they gave me 4 so the service could use some work. Otherwise it’s decent enough food.
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February 2024 by Len Smashey
When we arrived to pick up our food, there was a couple there arguing about an order that was placed and not received. The workers seemed rushed. We picked up our food and filled our drinks and we're able to leave pretty quickly. When we got home, we realized that they had forgot the carrots and celery that were ordered. The food looked really good at first. After tearing into the french fries we discovered that they boxes were filled of mostly french fry crumbs. The bone in wings were small without much meat on them. The Hawaiian wing sauce is a little overpowering and none of the kids liked it. The sandwiches were tasty but they were cold. The best part about this meal was the fried corn. Everyone loved it. I'll return, but for the corn only. I'll get my wings and sandwiches somewhere else.
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February 2024 by Hector Rodriguez
The lobby was completely destroyed and dirty the drink station was a filthy sticky mess .allThe staff were hanging out in the middleOf the kitchen an employee had his child whileWorking very unhealthy environment they also forgot both my childrens fries with there wingPlatters