AutoZone in Dover is a leading retailer of automotive replacement parts and accessories. The store is noted for its exact fit parts, helpful employees, and good customer service. Employees are described as going way beyond to help, showing kindness, compassion, and empathy, even in difficult situations like breakdowns or bad weather. They are professional and friendly, offering assistance such as checking on customers, helping find rides, and providing useful information. The store provides a good return policy and helpful services like free battery testing. They replace and recycle dead batteries right in the parking lot. While some note prices can be high and wish for installation services, the location is considered good. Customers recommend specific products available at the store, advising they are effective when used as directed. The overall experience is positive, with staff receiving high praise for their exceptional and compassionate help.
Joseph was the best , very helpful and knowledgeable. Answered all my questions, even tho I wasn’t able to order anything he was able to point to the right direction.
July 2024
John at this store went way beyond to help us my van was broke down in parking lot for a few days he checked on my wife and I offered water and food and help find rides and hotel numbers even let me use his ride to go to restaurant thank you for your kindness and may you always be blessed ? Bob from Ohio
June 2024
Nice place! Nice guy, worker cashier was very friendly! Clean place. Good choice ?
