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January 2024 by Naz
The guy who picked up was very RUDE! And screaming. I asked a simple question and he was annoyed and hanging up on me for no reason. VERY UNPROFESSIONAL!!!!I don’t recommend this place to anyone.Please be aware!!You will see what I mean. Nothing here I’m saying is a lie.
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January 2024 by Ihar Tsiarletski
We rented a car to move. We arrived but there were no carts. Let's go to another one. Check details in advance.
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August 2023 by Gloria Gonzalez
Excellent service and attention, he was very kind with the delivery date at no cost, I will use the services again very soon since I have not finished the move. To leave the car, the address was a little complicated, but the person who answered me on the phone was very cordial.
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May 2023 by Mario Fornini
Guy sells broken items. Makes you pay cash and then tells you he will return your money by Zelle. Then says he did and it got lost in transfer.. Guy is the biggest scam artist in Dover. Still has the broken washer for sale for someone else to go thru the process all over again. Biggest scumbag in Dover.
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March 2023 by Miguel Pabon
Vito is an absolute A-hole. Snobby and rude. Tries to get personal information over the phone, credit card, License number etc. Not good for business at all. Wouldn't recommend this place to anyone.
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February 2023 by lex s
Using the U-Haul app, and confirmation from the dealer was easy. Pickup and return using the app with pics was good. The only issue is parking my vehicle during the rent, or I should have asked the dealer where to park my car. Thanks.
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November 2022 by Alex Gamez
The reviews are true, jesus. Called the number listed, guy got annoyed and hung up when he thought I was calling to book a rental. I just had a question about how the pick up process works.
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October 2022 by J and B Media
Excellent service, easy in and out, truck was ready. Thank you Vito for taking care of me!
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October 2022 by Jen Nieves
Thank you, Vito for the great customer service and for taking care of me.
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October 2022 by Fabio R
Needed a truck last minute and the gentleman said don't worry I'll have a truck ready for you in the morning. Very friendly and made it easy for pick up and drop off. Will definitely be back to this location for another rental. A+++++. Thank you
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September 2022 by Carlos Ruiz
Honestly not sure about these negative reviews. The owner took what would have been an extremely stressful day for me—and turned it into a great one. The truck I was supposed to rent was never returned, and he was able to set me up with a different, bigger truck. It was an amazing experience for me as a new customer to this store. I had to drive 30 minutes to get to there from Paterson, but it was well worth it.
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August 2022 by Fabio Rueda
Needed a truck last minute and the gentleman said don't worry I'll have a truck ready for you in the morning. Very friendly and made it easy for pick up and drop off. Will definitely be back to this location for another rental. A+++++. Thank you
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September 2021 by Herman Fuehring
This place only opens at 10 amHe has the trucks. But Uhaul itself does not supply him with blankets. It was an easy check out and in.
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September 2021 by randy romance
Look at the picture of this place..is anyone even suprised by these reviews?
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August 2021 by Maria Teresa Montoya Gomez
WORSE customer service ever! the owner didn't even say hi and start giving me an attitude when i asked about my rental.
