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November 2023 by johanna santiago
Customer service is non existent. Staff are never happy to help you. All their merchandise is poor quality. Service like this is why folks shop online. I once heard the manager addressing a complaint and the manner that he responded to his customer was downright wrong and I was embarrassed for him. Spend your hard earned money elsewhere.
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November 2023 by Rosalia White
Staff is always friendly and helpful. Needed pool closing supplies and staff answered all my questions.
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October 2023 by Ted Koczon
Great store for all of your pool, spa and outdoor recreation needs . Staff is abundantly helpful and provide expert knowledge.
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September 2023 by Shawn X
There's a few things that put this place above the other pool shops locally and the most important one is it seems to have lower prices. This is mainly as far as chemicals and other pool related products the workers seem to know what they're doing
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September 2023 by WRX MONKEY BOY
I shop here for all my pool supplies. Everyone is very knowledgeable
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September 2023 by Aly A
Very helpful staff. Fair prices on pool stuff.
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August 2023 by Shenelle DePaul
We just purchased a home with a pool and went here for supplies and to search for a part to fix our pump. The employee (I think Steven?) was super helpful to find what we needed as far as the pump part and chemicals!Looking forward to doing more pool shopping here!
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June 2023 by Maureen Bodnar
Ed was fantastic. He took the time to explain everything to us when we bought a hot tub. He was so patient and answered all of our questions (and we had a lot!). I am so confident now in being able to set up and keep it running thanks to him. I can’t recommend them enough. So excited to get our hot tub!
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June 2023 by Dom A
Always loved this place, been going to the east Brunswick store since the old one, bought a pool 8 years ago with a 20 year warranty, got a hole in the pool, and a area rotted out, now I need a new pool, the company that made my pool according to them went out of business, they wouldn't give me a discount or anything on a new pool, now I'm a customer of Pelican
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June 2023 by Bill Garra
Went to buy a pool. No specs. I ask for installer card since we have a pool to come down. Was told to buy the pool first. Went and purchased at the pool factory
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April 2023 by Jesus Ruiz
Friendly and helpful staff. Ed was very known and patient. He answered all my questions and even helped me find the chemicals I needed for my pool.
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March 2023 by cliff neubart
I had an issue with a cover pump came in to At Home Recreation was greeted by the manager Ed he knew his stuff helped me out quickly and expediently gave me a solution.. Always my go to place for any of my pool or for outdoor furniture for that matter anything recreational to have fun .Thank Ed!!
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December 2022 by Eva Kory
Staff is okay. Knowledgable but seems like they rather you not be there. Bought a $700 tree from them a year ago. This year we opened it up after storing it neatly in our basement in a carry case, and it's unfortunately broken. Great selection of Christmas and outdoor furniture, pools too obviously. But items are overpriced.
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August 2022 by Igor BCW
great store, very friendly staff. the guy at the water test station is very knowledgeable, helped me to recover from very cloudy water in my pool with minimum spending, it is my favorite store to go to for all pool things.
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August 2022 by Stephine Foberg
Avoid the Brick location, they messed up our order and sent the pool to the wrong store to be picked up, then told us to upgrade to the next size for an additional $151 if we wanted to bring home the pool today or have it delivered at a later date. We do not live at the address the pool is being installed, which is why we opted to pick it up since we cant accept the delivery and already had contractors coming to set it up Monday. The employees were rude and told us to pay the upgrade or they can refund the entire order, they were not eating the upgrade fee because "it was already on sale when you bought it, how much of a discount do you want? " We didn't want a discount, we wanted to pick up the pool we paid for, it was YOUR mistake to send it to the incorrect store. We were told we cannot speak to a manger because Dino is the only one they answer to, and he's not accessible to the public, (something like the pool godfather I suppose?) they stated they spoke to him and he said those were the options take it or leave it, and they had other customers to tend to. Customer service at this location is disgusting, not even an apology for messing up the entire order. Not that I particularly want to give this company any more of my money, but the Manahawkin employees are and always have been kind and helpful! If you must go here its worth the drive to the Manahawkin locationNo photo to add, because they didn't have our pool!
