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February 2024 by Robert Becker
Michael is very knowledgeable I made the selection of carpet easy
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February 2024 by Joseph Galdo
Carpets and More was a fantastic experience. Small enough to feel that family oriented vibe and big enough to fill our needs and be super competitive on price. We did some "Big Box" shopping and either talked to an inexperienced or "Could care less" person. Mark took such good care of us. I've already set up one of my best friends as a referral already.
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January 2024 by Ben D
I recently had Carpets and More install carpets in three rooms of my home, and I'm absolutely delighted with the results. From the outset, the service was exceptional. Mark and Billy, along with their team, provided a level of customer care that was truly above and beyond.During our initial store visit, Billy and Mark were incredibly helpful, sharing their expertise and patiently assisting us in selecting the perfect carpets for each room. Their insights were invaluable in making our choices. Then came the precise and efficient work of their installation team. They were punctual, professional, and paid great attention to detail, ensuring that the carpets in all three rooms were flawlessly laid out.The quality of both the product and the installation service was top-notch. It's evident that Carpets and More values customer satisfaction and takes pride in their work. I am thoroughly impressed by the transformation of our rooms, all thanks to their excellent craftsmanship and dedication.I highly recommend them to anyone seeking high-quality carpeting and installation services. A huge thank you to Mark, Billy, and the entire team – your hard work and dedication have not gone unnoticed!
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December 2023 by Aikta Anand-Sethi
I have dealt with my share of salesmen and customer service representatives throughout my life. But very rarely have I had the opportunity to meet and work with someone as great as Mr. Mark Polefka. He's not just a great salesman but a very kind, compassionate, and patient individual who works well with all types of customers. He's well-read, knowledgeable, and very very very intelligent. I feel that he is an asset to Carpets and more and that he deserves accolades for the way he handles not only us but other customers as well. We visited a lot of flooring stores and warehouses, but we came back to Carpets and more because of great people like Mark, without whom our floor purchasing experience would not have been fulfilled. We are very appreciative of the service which we have received at Carpets and more and we are very appreciative of the quality of work that Mr. Mark Polefka has done for us. He was always ready to accommodate us always patient always kind always caring and always ready to assist us no matter how long it took. If it wasn't for people like Mark I don't think we would come back. Mark’s experience, his composure all speak for themselves. Outstanding service should be recognized when deserved, and Mr. Mark Polefka is very much deserving of accolades.I thank you Carpets and more very much for hiring good people like Mark Polefka to work for their company.Many thanks and kind regards to Carpets and more and a very special thanks to Mr. Mark Polefka!Kind regards from,Mr. Mukesh and Mrs. Aikta Sethi
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December 2023 by Kristen Nieroda
I cannot say enough good things about Carpets & More. We've worked with Michael Pritykin twice now and really recommend him and his expertise. In January of this year we had beautiful carpets installed in our bedrooms. The installers handled everything in regards to moving furniture around and a quick easy install of the carpet. Now, just a few short weeks ago we had LVP installed in our new home. Baltazar and his partner installed 1800 Sq ft of flooring in a day and a half. All questions and concerns were addressed prior to installation to make sure we were getting exactly what we wanted. Wonderful products, fantastic service, even better pricing. Absolutely recommend!
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November 2023 by Vikas S
Mark is amazing to work with and he has been helping us with the product selection, however, he had to go for a medical treatment recently and since then there is no once at Carpets & More to take care of Mark's customers. Upon calling last week, a member from his team spoke to me and promised to get back to me in a day on my query on pricing since Mark is away indefinitely. After a week long wait, I called back only to hear from the same person that he didn't remember that he would call back and that we can go to any other place and buy the stuff. This salesman probably forgot to follow up on my conversation and chose to take a aggresive stand to hide their own inefficiencies. Either way, not the best professional experience and I would be very hesitant to recommend this place to anyone anymore.
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November 2023 by Vikas S.
Mark is amazing to work with and he has been helping us with the product selection, however, he had to go for a medical treatment recently and since then there is no once at Carpets & More to take care of Mark's customers. Upon calling last week, a member from his team spoke to me and promised to get back to me in a day on my query on pricing since Mark is away indefinitely. After a week long wait, I called back only to hear from the same person that he didn't remember that he would call back and that we can go to any other place and buy the stuff. This salesman probably forgot to follow up on my conversation and chose to take a aggresive stand to hide their own inefficiencies. Either way, not the best professional experience and I would be very hesitant to recommend this place to anyone anymore.
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September 2023 by Wendy Burke
I can’t say enough good things about about their customer service. Marc and Michael went above and beyond to make sure everything was perfect. I have used them for years for all my hardwood and carpets needs. Their installers are professional and do a wonderful job.
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September 2023 by Kristin Erickson
Friendly, knowledgeable staff from the moment you walk in. I explained what we needed and our budget for our project, no pressure to spend extra or look at carpeting that was not what we were looking for.Delivery and installation was on time, beautifully done. As we work through remodeling rooms in our house we will be replacing more flooring/carpeting, we will be back to Carpets & More!
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September 2023 by Alicia Footcare
Couldn’t recommend them more highly! Michael is wonderful…from the moment we walked in he took care of us all the way through the installation process. They have a large selection of really high quality items. If you need flooring come here, you will not regret it!
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September 2023 by Wendy Sauer
This place is like night and day compared to other carpet warehouses I checked out as far as availability, price and knowledge of what they are selling.. Billy came out to my house to measure, such a pleasant person to deal with. Carpet installers were great, didn't take long at all. Id recommend this to anyone needing carpet. 5 stars *****
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August 2023 by Lorraine Heller
We just had new floors installed by Carpets and More and it was a great experience from beginning to end. Mark is so knowledgeable and helpful. He spent the time with us to make sure we were informed and completely happy with our choice. The installers, Leo and Kennedy were wonderful too. They were excellent, on-time, neat and so pleasant. I would wholeheartedly recommend them to anyone looking for a seamless experience!
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July 2023 by Maria Balzarano
From the moment I walked in the store I felt totally at ease. Alex was so easy and helpful to work with . She is absolutely the best . Alex did everything that she said she would . I love that she came to my house everyday to check on how the project was progressing. The gentleman that came to do the work were very respectful and knew their stuff. . They never left a mess ever. . All around the whole experience was great. I would never ever go anywhere else to have a renovation done . I highly recommend carpets and more to everyone who needs a home renovation of any kind.. They are the Best !!!! Thank you all at carpets and more for a great job and wonderful experience . Sincerely Maria B
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July 2023 by Carol Deutsch
Great experience dealing with Carpets & More. Mark very helpful and spent time with us explaining the different carpets for our needs. Delivery was on date anticipated. Installation went very smoothly. The installers moved 2 heavy pieces of furniture and replaced them for us. Workmanship on installation was top notch. Would use them again and would recommend their sevices.
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July 2023 by Vincent Bartolone
My father-in-law recommended this place after we finished off our basement. Carpets & more installed standard Coretec Dakota Walnut. I was worried about the floor being slippery for the kids and the dog. I was pleasantly surprised with the texture and durability. We’ve had this floor for almost a year now and it’s taking a major beaten from my 5, 3, and 1 year old plus my 80 pound boxer running down here. The whole process was easy and the guys who installed the floor did a fantastic job. I highly recommend putting down the under layer they recommend and taking their advice on making sure the floor is level. The sales team is great with no pressure. You get straight answers with no guess work. Prices are reasonable with no surprise fees. Highly recommended.