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December 2023 by Babar Chy
Worst CVS pharmacy I’ve ever been. Go somewhere else if you have the option. This place need new management for being unprofessional and slow. Ridiculous waiting time even with appointments!
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December 2023 by Amber Cruz
I had a good experience at CVS. It is friendly, a good atmosphere and clean. There are good sales. Thanks CVS!
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December 2023 by RG K
The absolute worst pharmacy. They are so unprofessional and messed up my husband’s prescription. Sloppy sloppy and dangerous place.
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November 2023 by L Lila 144
The store itself is fine. Like every other CVS, you are able to find what you need. In a convenient way. The three stars is aimed more specifically towards the pharmacy. They are either delayed in filling your prescription, it’s not in stock and they have to order it, or their operating system is not functioning, or they do not answer the phone for assistance. No system is perfect, but they are either just poorly run in its department or they need more help in handling the capacity of the customers that are coming in.
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November 2023 by Bella
No one ever picks up the phone to help you. I just want to know if my prescription is ready. Called 3 different time, waited 20 minutes each time. If I knew then I would’ve had doctor send the prescription somewhere else.
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November 2023 by Exo-Zaddy
If you CANT SPEAK ENGLISH correctly dont come to this store. they said they couldnt understand me they were asking for my birthday but I COULDNT understand. so MANY MANY WHITE people looking at me beacuse im indian and coudnt speak english. WHY white people think they run the world? native American is this land
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October 2023 by Greg Keelen
If zero stars were an option, CVS at Rues Lane in East Brunswick would be the winner! The pharmacy team is rude, ill informed and has no sense of expediency or customer service. I have been using them for years, and I have witnessed a steady decline in their overall customer care experience. I’m done. There are enough pharmacy alternatives in the area now, and I will be moving all of my business elsewhere.
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September 2023 by Df Vhh
I don’t recommend any body to go there, because my doctor sent prescription there I went there I waited 1 hour and then they told me we don’t have the medication, and I went to Walgreens to transfer the prescription they call them many times they didn’t answer the phone they make wait until the next day to call the doctor to send the prescription to Walgreens it was emergency prescription. I wish I can give them zero star.
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September 2023 by Geri Figueroa
The clinic stinks. You make an appointment and they have you waiting for more then an hour. The clinic should manage their time better. I will never go back.
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September 2023 by Victorino G.
The worst customer service ever,picking up a prescription and no customer just me alone but waited like forever, when i make a follow up no available...horrible place
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May 2023 by Ava R.
Worst pharmacy ever! Never pick up the phone. Tried for days and only get recordings! I'm switching pharmacies! They were so accommodating at Walmart!
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March 2023 by sid dash
I wish I can give this place no stars. The representative Kristen should not be working here. Just because you went to pharmacy school does not qualify you to deal with customers. She is not qualified to deal with clients. CVS is doing a very poor job in training the reps. In interacting with customers. For my issue, I had to put my insurance in line with them, I had my employer HR in line with them, all of whom were great till we reached Kristen. She did not have the patience, she did not provide any solutions, and she did not have the proper etiquette to transfer the call to the main pharmacist. Please stay away and let's support our local mom and pop pharmacies.................the pathetic service continues. After I called the main office to share feedback on the bad service I received I got a call from the store manager asking what seems to be the issue? She wanted to know what the technical issue I was having and not that I called in complain of about their service and staff. This shows the ignorance and the disconnect of this company. No wonder they have such a low rating here on google.
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February 2023 by lucid06
Worst store. Employees including pharmacy are rude and seem depressed. Not worth going there
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February 2023 by Mohammed Haseeb
I wish I can give negative stars, pharmacists showed racist behavior, don’t have basic manners. I was nice i would have escalated it
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January 2023 by Hiral D.
one the Unprofessional pharmacy I ever went.... next time if I am dying without medication I will not go to this pharmacy.... CVS is the worst place for medication...