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February 2024 by Shanna Lasko
Not an easy location to get in and out quickSlowest dunking I've been
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January 2024 by Aji George
Nice and quick
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December 2023 by Tom Canales
My wife and I used the drive thru. We had our two kiddos with us. We order 4 drinks. My wife had to repeat and be very specific about one of the drinks due to lactose issue. The lady did not seem to think it needed to be repeated. So told my wife that she understood and to relax. We did not see the order done right on the display so my wife tried to make sure it was right. The lady did not want to hear it and again told my wife to relax and that she knows what she is doing not to worry. Well, my drink and the lactose persons drink were wrong. We had to make a couple of jug handles on rt. 18, but made it back. I went inside and reordered two of the drinks. She remembered one. Asked if we were just in the drive thu. I said yes. She proceeded to take care of drive thru customers while making ours. She finally starts our second attempt. She almost messes mine up again, but I caught her mistake before she made it. I told her that was the same mistake that caused us to come back. She gives us our drinks and that was it. I got two glazed donuts. I paid for the donuts and they were $9. I was surprised and asked why and saw she charges for the two drinks. She took back our origional drinks whish were still full. When I questioned why I had to pay for these drinks and we had to go well out of the way to get back to the location. She finally offered us a free drink...well, we were 4 people with 4 drinks. Where was I going to put the spare drink? Eventually to not cause further myself further frustration, I left. Paid around $25 for $14 worth of drinks that were not even good. I have never had a bad drink from dunkin until I came to this location. If she wouldn't have tried to shoosh my wife, I might not be posting this. And not making me pay for two more drinks. Really strange how customer service in so many areas has gotten worse.
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December 2023 by aaron brown
I bought 7 coffees and couldn’t get their $1 donut !!! Don’t advertise if it can’t be done !!!!!
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December 2023 by Mr P
Dunkin is a classic
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December 2023 by Rick Campbell
It was too expensive. 2 Donuts and a Mountain Dew soda = $5.83. I am done with Dunkin.
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November 2023 by Frank Laregina
Been there 3 times and every time they make my coffee wrong
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November 2023 by Kalpesh Patel
One of the best dunkin donuts location. Always clean and comfortable. Staff is very friendly and professional. All food made as per customer choice. Highly recommend this restaurant.
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November 2023 by Jamie Cannon
Needs to make signs OR seperate donuts with allergens!!! I did not know the apple crumb donut had peanuts on it (I thought it was a crumble like the top of a pie, as in the past). I ordered one for myself, along with a different donut for my son, who is allergic to peanuts. They bagged it together & I didn't realize the huge error until well after he ate his, when I had mine later at night! So far he seems alright, but this is terrifying & there's no excuse in 2023 to not have a sticker or sign stating the change in ingredients with a notification that peanuts were used. I wouldn't have gotten any donuts there had I known!
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August 2023 by Kelly Braun
It's a small DD, there's less than a dozen seats.
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August 2023 by Donna Peoples
Go there every morning. Awesome team. They know my voice at the drive thru. My order is always perfect. Helen (manager) is very nice. The whole team is great.
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August 2023 by Krishna Sudarshan
I like this Dunkin’. The location is excellent. Service quality is fantastic too. Perhaps they have a very good manager here. I get hot coffee from here rather than McDonalds because they make it hot. after the infamous lawsuit McD serves their coffee lukewarm!! The drive in entrance is perhaps the most weird in all of New Jersey!Vegetarian options: Lots of vegetarian options. Very few/none are vegan.
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August 2023 by Queen Es Reina
While it's in a convenient location, the service is abysmal.The food and drinks (especially the drinks) aren't always consistent in preparation (think large chunks of ice in your iced drink or an iced down/watered down drink *or*, if you mention anything, prepared way too strong/syrupy-sweet).Try asking questions, like what donuts are available (while no one's behind you, at the drive-through, during off-peak hours) and see how unpleasant that turns. Maybe they had a long day, they don't want to be asked questions, why not tell the person, "Please, come inside, so you can see," rather than, "We have donuts, we have a lot of them," then, rattling 3 or 4 off so quickly that the person regrets asking, because you've made it so obvious how upset you are with the fact that they asked you?If you don't want to be in the food service industry, then don't be, but, if you choose to remain in it, keep in mind that interacting with the public and not being rude about it are a part of the deal.At one visit, the person taking the order is overly friendly (making comments about the order you're making, asking how many people it's for, which, from a guy to a female buying, by herself, just feels...creepy). At another, the person taking the order just seems annoyed to be there, that you're there, or something...? At another, they're just annoyed, rude, lacking in any sort of customer service know-how.Between that and the inconsistency in the food/drinks and the fact that the lack of customer service skills doesn't seem to be an isolated incident, I'd rather drive further out and have the food and drinks prepared correctly (without the passive aggressiveness, if you dare say anything, thinking you're being proactive) and, above all else, to have some hope of being treated decently.I don't expect you to become my best friend while I order, just don't be creep me out *nor* be outright rude to me. Not a huge request.
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July 2023 by Allison Gross
I told him my order was wrong after watching the guy put cream in my coffee. I told him it was wrong. He kept telling me no it’s right.
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June 2023 by Jennifer Botros
NO Wi-Fi intentionally so that the customers can’t use the Dunkin app! They don’t want to participate in any of the deals offered by Dr awards, so they turn off/ slow down their Wi-Fi