-
February 2024 by Evelyn Racioppi
We are repeating customers for a reason. We had to use a different company last year, while vacationing in CA, it was a disaster. We know the quality of your services and would not go elsewhere.
-
February 2024 by Darionel-Milagros Serrano
Nigel and Ryan were wonderful. I was misinformed about the pricing of the rental previously, but they both graciously explained all of the details. They were patient, polite, and professional. I only gave 4 stars because of the previous employee who did not explain the charges properly. Nigel and Ryan get 5 stars though.
-
January 2024 by Sau-Ling Y.
Was quoted one price then charged a higher price. Will avoid this enterprise in the future.
-
January 2024 by Jersey Jake
Very bad experience. Renting through my insurance company. I had $40 a day called my insurance agent and she texted me a rental code for Enterprise. I promptly called Enterprise the Enterprise employee asked for my code I told him and I told him I have $40 a day (and I’m sure he could see that through my code) he assured me they have a car for. I got there within 20 minutes to have the Enterprise employee tell me he has nothing for $40 a day. I asked again he told me he only had a $46 a day He saw me get dropped off and then told me I could try back tomorrow. So I had to take the $46 a day. When I brought the SUV back the Enterprise employee I owed almost $200 that would come out of my $370 deposit. I asked why she vaguely told me $6 a day plus she told me next time set my insurance to $50 a day when set it at $40 a day that was over 10 years ago and I have used their services before as do my kids and never had to pay so much.
-
January 2024 by Sammer Mir
I had a great experience specially in route 18 branch , there manger Terrance and the entire team go above and beyond in customer service, I will highly recommend this location and I can’t receive this kind of customer service any where else, so I will be there customer for ever.
-
January 2024 by George
It was as expected.. Nicolette, was great East Brunswick location.
-
January 2024 by Kevin
Nicky did an amazing job!!!
-
January 2024 by William DiSanto
We've rented cars from them before and never had any problems. Terrence was our representative and with his expertise everything went smoothly.
-
December 2023 by Gisele Lahens-Dennis
Always a great experience with enterprise. Courteous , expedient and professional service always
-
November 2023 by Bob S.
Wheni think about renting a vehicle, I have legacy thoughts how painful the process can be. Getting stuck with extra coverage that you don't need, long waits, tons of documentation, verifications, confusion, you name it. But this is the first time that I've rented a car in a very long time in wbich the process was simply frictionless. The whole experience took a maximum of all of 10 minutes. From an incredibly helpful and polite driver who picked me up and drove me to the rental agency, to a quick and prepared attendant who took my information, gave me the keys and sent me on my way. I was not simply impressed, I was blown away. Now that's the way to do business!
-
November 2023 by wayne gordon
Had a very good experience with Cassidy Williams. She was an excellent and knowledgeable representative who rented me a very nice car. She also informed me of Enterprise car sales if I needed to purchase a slightly used vehicle in great condition from their Edison Nj office.
-
November 2023 by Anuprasad Narendran
Personally I had a very good experience with this center. Right from Rich who picked me up, Cassidy, who set the appointment ,Trevor who assisted me in getting the car, Nigel who helped me during drop off and Joe(I am sorry ,I forgot his name) who dropped me off. Trevor helped me explain all the available options which help me selecting the roght vehicle. A great team there, kudos to all who helped me. A big Thanks to all of you ??
-
November 2023 by Wayne G.
Fast and efficient service. The representative Ms. Williams, was very good in getting me the best product which served me well. Check out was very quick and easy, and smooth.
-
October 2023 by Kim Stuart
Their customer service was exceptional. I picked up a car in another location that had bad breaks. They not only swapped the car with no hesitation but they were so kind to me making sure I felt comfortable with the new car.
-
September 2023 by Nick Lombardo
Car ready on time. Everything explained by Nicollette. She provided excellent customer service. Car was relatively new and very clean.
