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February 2024 by Michael Spencer
Caled to check availability, then picked up in store. The employee was very helpful and had the shoes waiting when I arrived. It was a pleasant and convenient experience.
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January 2024 by Dilik Sadillayev
The store is good but the workers are so-so! the workers take their time, they only serve their friends! acquaintances! for people on the street there is not what we want!? but for people we know there is something that is not on the shelves!!!
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August 2023 by Renee Vreeland
Staff was very attentive and helpful. My niece tried on five pairs and finally got the right fit. Very satisfied.
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September 2022 by Butterfly Haze
How nice of them to make me pay $80 for three pairs of sneakers to only receive 5 pairs of shoes smh
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December 2019 by abuna deez
Great store. The staff there has always been amazing and extremely helpful
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September 2019 by Briaa Monroee
Very disappointed in your customer service. When me and my family came in your store to shop, we were not acknowledged nor given any help. But as soon as another family of different race walked it, they were IMMEDIATELY serviced as my family still was left unnoticed. I will never shop at another Journeys again if this is how they’re treating their African American customers.
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July 2019 by Joseph Delgado
Lots of cool shoes
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January 2019 by Pramod Sankar L
They do have limited but the best collection. I found what I needed in a few minutes. One of the girl staffs was very helpful in providing the information I needed and I was good to go. However I have to rate lower because the other girl staff was being a bit rude to my 2 year old. He was being a 2 year old, a bit mischievous, however under control and my wife was about to take him outside so that he does not disturb things. But the other girl staff spoke a bit rudely, how rudely someone can talk, to my 2 year old who can hardly understand what she was talking about, but a bit scared. We were a bit disappointed but I did not want to ruin the whole atmosphere and still went ahead and bought what I wanted even though I could have got the same shoes elsewhere.
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January 2019 by Barbara Strubel
They found my phone and returned it. All the latest UGGS you want
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June 2018 by Meredith Sundack
I went there to buy a pair of Toms and I had the pleasure of having Jenny help me with my purchase. She was so kind, helpful and patient. While she was helping me I mentioned that my neurologically impaired sister wanted a pair of personalized Vans since she is unable to tie her shoes. Even though she said they don't do that there, she suggested that I bring my sister in so that she can measure her size, so I don't order her the wrong size since they would be a special order. So I came back the next day with my sister and again Jenny was extremely kind, patient and helpful. I don't usually leave reviews but I wanted to this time since it was such a pleasant experience. Thanks Jenny!
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June 2018 by Jeffrey Apolinaris
they got the best vans and always have my size. good looks on the land.
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June 2018 by Erin Busby
I absolutely LOVE this store! I buy all of my shoes and my children's shoes here because they give the best customer service in the whole mall!
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February 2018 by Kathleen Cosentino
Journeys is my new favorite shoe store! best customer service in the mall hands down.
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February 2018 by schoolyardhero
I bought my Doc Marten shoes here for an affordable price, and received high quality customer service from the Jimmy! I'll return to this journey's next time i need to buy shoes ☀ï¸
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January 2018 by Jennie Calderone
Their no show socks are the best. The basic black and white ones are only $9.95 for 5 pairs which was way cheaper than anywhere else in the mall. There's a tall young man there with glasses who has the best personality. He is always so accommodating and helpful.