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April 2024 by Jocelyn Huynh
Nick was very helpful and took his time answering my questions. He was very knowledgeable about the beds, so it made the process very easy. I went with my 4 year old toddler , and he helped me find him a very comfy mattress on sale. I highly recommend this location for great prices and wonderful customer service .
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April 2024 by Damian Mercado
Travis was very helpful, polite and knowledgeable in his sale..the only minus is the prices...
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April 2024 by Puddles C
Mo was extremely helpful in getting me the best price for what I needed he went Above and Beyond I'll definitely recommend him
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March 2024 by Glen Zorn
Great service
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March 2024 by ROBERT DIANGELO
Julia was the best. Very informative knew what she was saying with every aspect of the sale.
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March 2024 by Natasha White
Had a great experience with Travis he’s very helpful & informative! Will be referring everyone here
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March 2024 by Amana Bryant
Julia was such a great help during my time of shopping for the perfect mattress.
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February 2024 by Erica Bonilla
They were really amazing! I had to go and buy a last minute mattress for my mother in law who was spending the weekend. It was so helpful and easy. Definitely recommend. Thank you for all your help :)
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February 2024 by Charles Baker
Great low pressure service.
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January 2024 by Susan Sinibaldi
The sales person was great.an enjoyable experience
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January 2024 by sharon golden
Fiza was very professional and her delivery was very good. She had a lot of patience and always had a smile on her face.Now I just hope that I enjoy the mattress as much as making the purchase.
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December 2023 by Adolfo Brea
I needed a mattress as soon as possible, because I'm moving into a new department. The person that helped me out (Julia); was very helpful and sweet. She took her time to go over all their mattresses choices thoroughly. I bought one in no time!
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December 2023 by Don W
We purchased a Tempurpedic LuxeBreeze mattress on October 1st. The sales person we worked with was Fiza. Fiza was a very personable and engaging sales person. And, Fiza is a very talented sales person who was able to convince me into buying what is likely the most expensive mattress in the store. We bought the firm LuxeBreeze, even though research done after the fact indicated that side sleepers (which I am) would benefit from a soft LuxeBreeze. Though we shared that I am a side sleeper with Fiza, she had indicated that the firm mattress wasn't really firm but kind of firm. Well, I can tell you that for me, a firm tempurpedic was terrible for my back and neck. Long story short, we went back on Black Friday and requested an exchange for the soft mattress. We were charged a $100 restocking fee and a $100 delivery fee. The mattress exchange went terribly. The delivery team who delivered the soft mattress banged up our house, scratched walls and broke molding. I called to complain and was told that to submit a claim, I needed to get a quote for repair from 3 separate quotes for the repairs. I have been working with Stefany Rodriquez and expressed concern that now the burden is being put on me to not only care for the repairs but to get quotes from 3 separate contractors, which I feel is unreasonable. And, I only have 30 days to provide, otherwise the claim will be closed.So, takeaways for me.1, do your own research and do not rely on the supposed expertise of the sales people to determine the best mattress for you.2, Pay close attention to the delivery team and ensure that they are careful. I have attached pics of the damage they caused.Edited on December 10th and responding to the owner's suggestion to contact them. I have sent numerous emails and spoke to numerous people about this: Stefany, Fiza, Travis, Julia. I was either ignored or told in varying different ways that the process is what it is and there was nothing else to be done. You all have my contact information and can reach out to me at any time.
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December 2023 by Karen Morris
Excellent service, sales person was very helpful and extremely pleasant. We found exactly what we needed and a delivery date that worked. This is why we keeping purchasing at Mattress Firm in East Brunswick…
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December 2023 by Ralph Tejada
Excellent