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February 2024 by F P
This is the worst place to bring your car!! Stay away from this place!!!I went to get an oil change with the promotion of $29.99 Synthetic Blend and they older guy that works there refused to do the oil change. He claimed my car requires the Full Synthetic for $100. He said check with the dealer which I did and they said there was no problem using Synthetic blend. I also pulled the owners manual and showed this guy it shows Synthetic Blend. I spoke to the mechanics at the dealership they said it was fine, I called different places and it was also fine. He justdid NOT want to honor the promotion advertised all over social media for $29.99. I asked him to speak with the manager he said he was the manager. I asked for the other guy who was the owner but he was not there. I brought my four cars there for service in the past, now I will never come back to this place. This guy just wants to take advantage of people. Please do yourself a favor and avoid this place!! The customer service there is absolutely horrible!!
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January 2024 by Karen J Sotomayor
I has a flat tire with a nail in it, I thought they could fix it but I was advised by Omar that the tire is pretty bad and needs to be replaced. He made the call to have a tire delivered and had it installed in over an hour. So, even though the cost was a little pricey becuase at Walmart it would have been cheaper, I was happy with the promptness, fast service and overall, the convenience of getting it done the same day and the right way. Sometimes is not worthwhile to try to save some money somewhere else but waiting for days and wasting time. Too much hassle to go through.
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January 2024 by Jarcy “Datzecho” Darcy
The online coupons are a catfish. Said the oil change would be $34.99 and it turned out to be about $100 which is more than I’ve ever spent for an oil change anywhere I’ve ever went. I asked for synthetic blend, to upcharge they put in full synthetic.
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January 2024 by Haripriya Hettiarachchi
When I went there the place is closed at 7 pm
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December 2023 by BLOQUERA SAN BENITO
I don't recommend it, they treated me badly just for parking in front, the dark-haired mechanic was also rude, I changed 2 minutes away with Meineke Center, 300 Rt 18 N.East Brunswick...perfect customer service
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November 2023 by david czerniawski
First time getting wife’s oil change with tire rotation. Rotation was done on one side only. I marked tires to check. Went to leave and lug nuts not even tightened. Spoke to manager or owner and showed no concern. Figured let me see if service got any better. Made appointment and upon walking in manager or owner noticed me and said look familiar. Told him about the last time and said all right will take care of it this time. Again was suppose to be rotation and oil change. Oil change done and no tire rotation. Asked why and he told me it was done last time which in fact it wasn’t. Do not recommend or will I ever return to this location
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November 2023 by Ashley Marie
Horrible first time experience, Front desk person was rude. Horrible customer service! Will not return.Do not recommend. There are plenty of other places 100% better. Guy laughed at me when I tried to double check pricing for oil change.Would give 0 stars if possible!
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November 2023 by chris kozak
Called Friday for an appointment for muffler repair. Asked three times if an appointment was needed. Was told no each time. Took the day off work for service on Monday. Arrived to the location to be told they can’t work on the car, or even look at it until 6pm and leave it so they can look at it the following day.
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September 2023 by Joel R.
I have been bringing my car here for over a year. I think they give very cheap parts. Replaced windshield wipers.one of them came undone after a month and the metal was scraping agains my windshield. Replaced break light. Stopped working after two months. Brought it back twice for them to rectify and was sent away twice because they had no time for something that would taken five minutes. Luckily I'm not totally useless, went to autozone, bought the lightbulb, watched a YouTube video and replaced the break light myself. Took me 15 minutes. They could have done it in five. They lost a customer. Bye Midas.
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September 2023 by Timmie Mattus
All replacement new brakes. Pads and rotors were experienced. Next day.... brake was issued noise and smoke. He said, "Oh no....he will take care, then no change. I'm not really mad about issue brake and waste time. Cause parts are defective. So... them will upgrade the new brake best and quiet. No issue. ?P.s... please don't angry or mad to midas. Them very good job and care about it.
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August 2023 by Rebel70 Rebel
I have been to Midas on Route 18 many times with different vehicles. Paul and his team are extremely knowledgeable and very patient. They have always been a pleasure to work with and I truly recommend this business if you are in need of auto service.Services: Transmission
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August 2023 by William S.
Poor experience: office staff made me feel as if I was intruding on the tv show they were engrossed in. I found one of my tires in the process of rotation crushed under the lift until I pointed this out to the Manager. He tried to sell me tires that were clearly ok. Pointing to "defects" that just weren't there as if I were blind and/or stupid. I don't understand how such a sloppy business can continue to exist. These people give the auto service industry a bad name
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August 2023 by Victoria Feinberg
Quick service. Decent prices. Staff is friendly and professional. They don't try to milk you for extra services you don't need. Convenient location.
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June 2023 by Jeanne Robbins
Always friendly and helpful. Would not think of taking my car anywhere else. So trustworthy
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May 2023 by Ankit Soni
True advice, please do not go to Midas. They have very bad quality parts available. Overall worst experience I had with my car breaks. To have piece of mind go to showroom and get proper parts installed.
