-
March 2024 by Mihir Patel (Mihir U There)
I wanted to express my gratitude for the excellent service provided by your sales team and the exceptional care given by your friendly and service-oriented doctors. From the initial inquiry to the final purchase, your sales representatives were professional and attentive, ensuring a seamless and pleasant experience. Additionally, your doctors have consistently demonstrated a high level of professionalism, empathy, and dedication towards their patients, making a significant difference in the quality of care received. Their compassion and friendliness have truly set them apart, instilling a sense of trust and confidence in the treatment provided. I commend your team for their commitment to customer satisfaction and quality care, and I wholeheartedly recommend your services to others. Thank you for the outstanding service and dedication to excellence.
-
March 2024 by Kimberly Gonsalves
Everyone was so sweet. Jaylee gave me the best care. She was able to help my Grandma as she only speaks spanish. everyone deserves a raise.
-
February 2024 by Mazarallee Taer
Everyone is really nice and very accommodating.
-
February 2024 by robin kjersgaard
I had the best experience at Pearle Vision in East Brunswick NJ. The doctor and staff were wonderful. But the best part was Jasmine the young lady that helped me pick out my glasses and did my paperwork. She so patient, helpful and explained everything. I left there so happy with my choices because of her! There should be a lot more Jasmines in the world! Thank you for your help Jasmine!
-
February 2024 by Jaelyn Young
Alyssa was extremely knowledgeable about my insurance information. I had a great experience, overall! I would recommend Pearle Vision to all of my friends and family.
-
January 2024 by Mark Simon
I went to Pearle Vision East Brunswick and this was the best experience for an eye exam I’ve ever had. Everyone was very friendly and welcoming and Dr. Lauletti was incredible! He explained everything thoroughly and really took the time to help me find the right script for my eyes. This will be the only place I use moving forward for anything eye related! Highly recommend!
-
December 2023 by Grace Mathew
The customer service is very very bad. Especially the ladies sitting in the front. They don’t smile or greet us. I felt like they have attitude when asking questions.
-
October 2023 by Gaurang Dave
Shannon Vandermark - an Optician.She is a very kind hearted, professional and very respectful person, who lovingly helped my old father, had only one Rx glass frame that was falling or sliding down her eyes and nose, and very hard to manage either reading or even seeing. We went to the Pearle Vision place, and requested her, she went out of her way to not only adjust the frame as needed per the dimension frame of my father's facial dimensions, but also said, if needed additional adjustment, she will do it. Besides, she console my elderly father, and that love, support, faith and a loving gesture to elderly parents, is a true blessings. Many, many thanks to Shannon to help my father to adjust the Rx glass frame. I have no words to express my genuine thanks to you with my deep heart. God bless. Sincerely,GaurangI am a regular Pearle Vision customer.
-
August 2023 by Karla C.
East Brunswick, NJ Location - DO NOT GO HERE! I booked my appointment and took time off of work only to be turned away upon arrival because they claimed that they did not see my appointment in their system. I proceeded to show them the appointment confirmation that I received from them (as a company) and was then told that the appointment booking service is outsourced and that they did not receive it. TERRIBLE SERVICE!
-
August 2023 by Joe Budak
Me and my mother had a very positive experience here! Very kind staff that made us feel welcome! I was personally assisted by who I believe was the Store Manager? (At least her business card said so) but I forgot to take one to remember her name! She's an excellent lady with brown hair and glasses herself. From the receipt, she was employee 20676. All the same, a delightful experience from beginning to end that truly made me feel happy to be there and a place I will definitely return to for any of me or my mother's needs. Thank you!
-
May 2023 by Richalyn Chambers
The staff quick, efficient and helpful. The doctor was patient, he answered all my questions, and asked if I had any concerns. No rushed assembly line vibe.
-
April 2023 by Vanessa Rodriguez
Great customer service by Shiela and Sally. They helped me replace the lens on my glasses which were under warranty still. Appreciated the help from both of them.
-
March 2023 by Christina Medrano
Should be able to put zero stars! DO NOT GO HERE, WORST PLACE EVER. They don’t tell you anything. If you have insurance issues they wait for you to schedule. No email, no call, nothing. Made an appt 3 weeks in advance and called twice to confirm. Go there and they state I have a balance. OH get this they didn’t know WHY!!! Then say a COB issue that could have been resolved in 2.5 seconds with one phone call to the insurance. Always an issue going here. Staff are clearly not trained properly. Good luck if you end up going here.
-
March 2023 by Nicca L.
Don't go here! They don't fully explain the forms or exams and at the end you find yourself paying $40 extra for fees!
-
February 2023 by Anjum Uddin
This place is ridiculous. The day of my glasses pick up. I said I cant see or read from the new glasses. They insist to take it home and It will adjust. I tried driving in it and I couldn't see thru my glasses to read the signs or my navigation. I was lucky I had my son to drive for me. I still didn't get right vision glasses. I was told to try progressive which I didn't want. The desk salesperson at Pearl vision said that they will replace if lens are not right but they didn't say replace ONLY one time. They still didn't give me a working glasses. And even the manager refused to give me corrected glasses. Now, I have a pair of glasses as a paper-weight which are useless and waste of money. The staff are not helpful or friendly.