Xfinity Store by Comcast

Internet Service Providers
Hours:
645 NJ-18, East Brunswick NJ 08816

Hours

Monday
10AM - 7PM
Tuesday
10AM - 7PM
Wednesday
10AM - 7PM
Thursday
10AM - 7PM
Friday
10AM - 7PM
Saturday
9AM - 7PM
Sunday
11AM - 6PM

About Xfinity Store by Comcast

The Xfinity Store by Comcast offers a mixed customer experience. While the staff is generally praised for their knowledge, patience, and helpfulness, the store itself faces some accessibility issues. Customers highlight the excellent service provided by staff members like Sean, Kevin, Jason, and Mehkia, who go the extra mile to assist customers, even when faced with technical difficulties. They are described as knowledgeable, professional, and efficient in setting up new devices and transferring data. However, the store's physical layout presents some challenges. The lack of automatic doors and heavy bathroom doors make it difficult for mobility aid users to access the premises. Additionally, the store is described as extremely bright, which can be uncomfortable for some customers. Despite these accessibility concerns, the store offers a good collection of the latest devices, free parking, and a big TV for customers to watch while waiting. The store also provides a range of plans and offers throughout the year. Overall, the Xfinity Store by Comcast provides a mixed experience, with excellent customer service balanced by accessibility issues. Customers who are able to visit the store and work with the recommended staff members, such as Sean, Kevin, Jason, and Mehkia, are likely to have a positive experience.

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