FedEx Ship Center in East Hanover, NJ is a reliable and convenient location for shipping needs. Customers can find packing supplies, boxes, and various FedEx shipping services, including expedited, standard, and economy options. FedEx Ground often offers faster delivery to more locations compared to competitors like UPS Ground. The center also provides services such as holding shipments for pickup and scheduling residential deliveries through FedEx Delivery Manager. Visitors frequently praise the friendly and helpful staff, with employees going above and beyond to assist. For example, one employee kindly helped locate a package for a graduation dress, demonstrating genuine kindness and dedication. Another staff member was praised for trying to find a solution when a package was wrongly sent, showing a willingness to help. Customers also appreciate the ease of pickup and drop-off, describing the process as very simple and quick, with ample parking and little to no waiting. While most staff are knowledgeable, some customers note occasional issues with international shipping, such as difficulty finding the correct address. Overall, FedEx Ship Center provides efficient service with friendly staff committed to customer satisfaction, making it a trusted choice for shipping and package pickup needs.
Always quick and have been shipping through this location for years without an issue. Very flexible hours as well
February 2025
Very friendly staff! Hazzle free shipping experience!
September 2024
Staff is not friendly and are easily frustrated to complete simple tasks. Due to no accountability or oversight i doubt anything can change at this location.
