Petco in East Hanover is a pet-focused store that offers a wide range of products and services for dogs, cats, birds, small pets, fish, and reptiles. Customers appreciate the friendly and helpful staff, with many reviews highlighting exceptional customer service from employees like Liz, the groomer, and cashier staff. Liz is praised for her kindness, positive attitude, and thorough grooming, ensuring pets are comfortable and well cared for. Customers also value the store’s efficient services, such as nail trims for dogs, and the willingness of staff to go above and beyond, like arranging for items to be shipped when out of stock. The training staff, especially a trainer named BK, receives high marks for taking the time to understand pet owners’ needs and supporting pet development, making many customers long-term visitors. The store offers a clean, welcoming environment, with prices that are considered acceptable. Overall, Petco in East Hanover is known for its caring staff, quality grooming, helpful customer service, and a variety of pet health and wellness services that meet the needs of pets and their owners.
Always have good stock levels on cat food and other items. Dissatisfied with Pet Smart refill kitty litter. So incredibly dusty. The puff of dust is damaging to my eyes breathing. What's up,? New sad vendor?
July 2023
BK was amazing at training my son puppy! He really took his time to understand what our pain points were so he can help support my puppy’s development. I 100% recommend him! His service has made me a long term customer!
July 2023
I had an excellent experience, I found what I was looking for, the prices were acceptable, and the cashier was extremely friendly and professional.
