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“I’ve never written a review for a post office, but I feel like they deserve the recognition! The employees at this location are wonderful. They go above and beyond and they are always kind and helpful. I lost a receipt a few weeks ago, and they took the time to retrieve it for me without hesitation. I always get the best service in this little spot. Thank you!!”
“As a customer, I want to express my heartfelt thanks to the postal master for their outstanding service. Your efficiency and reliability make my life so much easier, and I truly appreciate the care you put into handling my mail. Thank you for always going above and beyond to ensure my packages and letters arrive safely and on time. Your dedication to your work does not go unnoticed, and I am grateful for the peace of mind you provide. Keep up the fantastic work!”
“It's an Small Old Pist Office with the Best Employee's, Celeste at the counter is amazing and sassy as ever, friendly and run a tight ship, I love Springfield Ave Maplewood Post Office, Good things come in small packages.”
“This is the best post office ever! We are so lucky to have this amazing post office in our town! Bindu and Ferdi are such dedicated, hard working postal workers who really care about helping the customers. I always go here for all of my mailing needs and will continue to do so. Keep up the great work!”
“Another thumbs up for Ray. I’m lucky to live a few blocks from this post office so I’m in pretty regularly, and I’ve never seen him be anything but pleasant and helpful.”
“i had no experience with the post office before and when i went the workers were super friendly and very easy to talk to and i can happily send my package without any problems”
“? Reliable and Friendly Service
I actually go out of my way to use this location over others nearby. The service is consistently friendly and efficient, with the exception of one newer employee who seems less approachable. Lines can get long due to customer delays, not staff, but I usually wait no more than 10 minutes. The space is small but functional, and they have a fun selection of envelopes. Overall, a great post office.”
“Reviewing the post office based on how they handle your passport application is just stupid. This is a post office. They handle mail. And parcels. They sell stamps. And money orders. Yes, they are required to handle passport applications, but forcing other customers to wait while you ask stupid passport questions whose answers can be found online or fill out forms that should be completed ahead of time is inconsiderate and self-centered.
The postal operations at this facility are first-class. I’ve been a customer here for decades and, other than some occasional grumpiness, have never had a service problem. They are efficient and very knowledgeable.”
“It’s always a good experience here she is always very helpful and polite. Totally the opposite from the main post office at Pompton Plains crossroad Wayne. Where they are rude.”
“Came in here after another post office refuse to take me because it's Saturday, met Charles he is exceptional ?, professional and helping. 15 minutes i was done. Kudos ? Charles”
“I had the pleasure of being assisted by Lovida at the post office, and I must say, she completely turned my experience around. After two previous visits, one being a walk-in and another an appointment that had to be rescheduled due to short staffing… I was beginning to feel a bit frustrated. But the moment I walked in on the third time, Lovida greeted me with a cheerful smile and made me feel completely at ease. Not only was she warm and friendly, but she was also incredibly helpful and went above and beyond to ensure I had everything I needed. Her positive attitude and willingness to assist truly made me forget about the previous inconveniences I had faced. I highly recommend seeking out Lovida’s assistance if you’re ever at this location—she’s a true asset to the team!”
“I called Montville post office today for a question that I know was a shot in the dark. The gentleman that answered the phone went above and beyond
I cannot say how impressed I am with the level of service. Kudos keep it up the postal service needs more like you.”
“I had probably the best experience than every other post office I’ve been to. The woman that helped me, Sandy, had phenomenal customer service and went above and beyond. Next time I have to go to the post office again, I’ll be coming to this location and hopefully Sandy is the one that helps me out!”
“Been here a couple times and I’m always met with fast and friendly service. Plenty of parking available and the line (if there even is one) moves quick. This is my go-to for USPS services.”
“I love Tara, who works at this post office, I live in Summit and come all the way here just because of her. I always have a prepaid label so it is a quick in and out, I have a small business and do a lot of shipping. When being attended by other other officers, even having pre-paid labels, I have sometimes ran into comments about how something about my package or my label is wrong (wrong package type, wrong sticker placement, wrong "zone rate" (my labels are created automatically by the USPS software based on accurate package details and shipping info so these comments don't even make sense). That has never happened with Tara and my package delivery rate is 100% with her.”
“I have consistently received great service from Jason at this post office. He is extremely friendly and knowledgeable about the products. Always a pleasant experience at this post office. Also a beautiful building”
“I have been here multiple times, and this is hands up the best post office. I drive 20 minutes to come do what I need to do here, instead of going to where I live in Newark, NJ where they are rude, nasty and make you wait too long.”
“Best USPS in the area. Only strange part is when the lot is full and the post office is empty. Maybe Dunkin Donuts customers parked there? Going to miss Glen. Happy Retirement to him!”
“I’m not sure if something changed but, I just left this post office and it couldn’t have been any easier. Mike the gentleman at the counter was super friendly and soft spoken. Great experience for me!”
“The lady at the counter is a pleasure to speak to every time I go to the post office. She is much more helpful and friendly than the other post office clerks around and you can tell she clearly enjoys her line of work. amazing employee makes my trip special every time.”
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“I know there are a lot of not so nice revues referring to this post office . But I’ve been there once and had a very good experience. I dealt with someone named Alecia. She was calm, very pleasant and solved an issue I was having. Thank you, Kathy Serra”