REI is a great store with lots of options and a great selection of quality outdoor gear, including its own award-winning brand. Customers find excellent prices and a huge selection for items like hiking shoes, bicycles, hiking gear, camping equipment, backpacks, tents, sleeping bags, and cooking gear. The service is consistently described as excellent, friendly, helpful, knowledgeable, and professional. Staff members are noted for being genuinely caring, informed, and taking time to understand customer needs, which makes the experience outstanding. Many recommend the place 100% for services like bicycle repairs, which are offered at a low cost. The REI co-op membership is highlighted for its great rewards and benefits. Customers express high satisfaction and a willingness to return, noting that the helpful staff makes the overall experience much better.
Great store. I have been co-op member since last several years. Lots of options, great service. I get my bikes fixed here( lowest cost I have seen). Become co-op member and the rewards are great. I buy lots of hiking and other gears from here. Ask the store about benefits of membership.
August 2025
Traveled to 5 other stores (not REI) and they show 45 pairs of hiking shoes online, nothing in the store. REI: GREAT, price and selection. Excellent people work there. Very happy.
August 2025
Always a great experience. I had a tube and tire replaced on my mountain bike. Quick , efficient and affordable.
