AutoZone Auto Parts on Paterson Ave in East Rutherford, NJ is a top retailer of auto parts, offering a wide selection of new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the knowledgeable and helpful employees, with many noting the cleanliness and organization of the store. One employee, Lance, stands out for his exceptional customer service. He has been recognized for assisting customers with various car issues, from locating the right headlight bulb to testing batteries and performing installations. Customers appreciate his dedication and willingness to go above and beyond, often comparing his service to that of a family member. While there have been minor issues, such as incorrect brake pad sizes, the return process was seamless, further enhancing the overall positive experience. This AutoZone location consistently receives high marks for its customer service and staff support, making it a reliable choice for auto parts needs.
Bryan helped me with my windshield wipers. He went above and beyond. Excellent service. Ten stars !
July 2024
I want to give a big shout out to Kameron for helping me with my issue! I had a coolant hose that popped a hose and he found the exact hose I needed immediately! I fixed the issue on the spot and my part was given to me swiftly ! Amazing service today!
July 2024
Personal are very attentive and the store is very clean and well stocked...lastly they are always willing to help.
