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March 2024 by Yanny Z.
I am writing to express my deep concern regarding a recent incident at this Dollar Tree located on 55 NJ-17, East Rutherford, NJ 07073. On March 26, 2024, your manager made an inappropriate comment about a minor's attire, causing her embarrassment and discomfort. The manager had told the minor that they looked as if they were going to a club and to cover up. Then the manager proceeded to only allow one minor in the building at a time due to her rather paranoid attitude. This policy restricting entry for more than one minor is discriminatory and inconvenient for families. I urge you to address these concerns immediately. We expect a formal apology from your manager and a revision of discriminatory policies. Please take this matter seriously as this has not been the first time this manager has harassed and bullied students or other minors who enter the store.
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January 2024 by Z Z
The woman working the cashier on 12/29/23 10:30-11amVERY RUDE she was Yelling at all the customers as soon as I came in I was only there for 5 minutes imagine how she is all day. She was saying her register is closed when she was the only one open. Horrible attitude. She Never came to the self checkout to delete an item that was double scanned so I didn’t even purchase it I just decided to leave. And she yelled at me about not purchasing it.Horrible Lady, go find peace. No reason for an attitude at 10am she chose to work there, No one made her apply.
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December 2023 by Cee Cart
Stopped in for art supplies. This Dollar tree is under a transformation. I only hope it's for the best.
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October 2023 by Di Espi
These employees are AWEFUL! I came in and grabbed something off the shelf, put it right back where I grabbed from and this old lady (employee) pokes my shoulder...the dialogue went as such:Employee: Are you going to buy that?Me: NoEmployee: Then put it back where it goes.Me: I put it back where I found it. If it doesn't go there then it's your job to put it where it goes.This place needs corporate or ownership to come and fix the nasty attitudes of the employees, starting with the manager. Starting to believe a bad attitude is in the job description
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September 2023 by Jenny
This is disgusting had to use the bathroom it was an emergency after seeing this no thanks i left didnt even buy anything. Its sad cause the workers use these bathrooms this hasnt been cleaned in a while very unsanitary??
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September 2023 by Honey Bee
I used to love shopping here. Now that they only have self check out, I refuse to shop here. The lines are too long and there are some people who have a hard time using the machine. It is really frustrating. Management should not be stingy and should have cashiers available. I rather drive out of my way to a different town for a dollar store than deal with this.
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August 2023 by L Lauren
THIS PARTICULAR STORE IS ALWAYS MESSY & DIRTY BUT WORST OF ALL ARE THE EMPLOYEES THAT OBVIOUSLY HATE WORKING THERE.I WAS RUDELY YELLED AT BY AN EMPLOYEE FOR “NOT PUSHING MY CART CORRECTLY” SO WHEN I DECIDED TO YELL BACK, I WAS ASKED TO “SHOP SOMEWHERE ELSE”. Well, THANKS GUYS,FOR THE BIG FAVOR. SERIOUSLY.P.S. this was not the first time I witness an employee there treating customers inappropriately. fyi
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August 2023 by Newton Sanchez
Been coming here for a while, so I know the manager and greet her all the time as well as all the helpful employees.Today I was at the checkout line as my senior non-English speaking mother stood by my side when a young, curly hair, Hispanic lady (employee) wanted to make it somewhere she had to cut thru the line and said EXCUSE ME, my mom didn't hear her so she rolled her eyes and with an attitude said EXCUSE ME again in such a disrespectful manner, yet hesitated to even address the white lady in front of us (cause she knew what was gonna happen). I just moved on and checked, but she gave me an attitude again for no reason, therefore I politely told her she is not entitled to disrespect anyone let alone her elders, she went crazy and started cussing me out in Spanish along with her non-employee friend (I assume) who was by the register, little did they know I speak Spanish so I called them out again in Spanish as her peer was constantly threatening me to leave the store before he does something ?? Boy I just walked out and laughed. This kind of behavior shouldn’t be allowed! All of this drama over me telling the employee she’s supposed to wait till the person moves after she says EXCUSE ME!
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May 2023 by Gabriella Scibilia
The cashier Judy is a doll. Feel bad she works hard with a coworker who talks on the phone with her man while ringing up customers. Must be dreadful working with someone who talks ab how much her man plays w her. Kinda annoying as a customer too..at least put in an AirPod lol
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May 2023 by James Dugan
It used to be a awesome place now there will be a huge line for the self checkout and three older cashier's standing there on their phones. And their self checkout machines are the slowest I've ever used. They will lose their store from this! They lost all my business and a lot more people I know.
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December 2022 by Suzanne J.
First, I'd like to say that I agree with the other reviews that this store is filthy, has extremely rude employees, and needs to be shut down. I went in this morning at about 8:15 to purchase some birthday balloons and asked the employee if I can just grab the balloons or if I needed to ask her to give them to me. Before I could even finish my sentence, she said or what? Mind you, she didn't even turn around when I was talking to her. She was tall with dark hair in a messy ponytail/bun. Also, she sounded very congested and if that were the case, wear a mask because I don't want your germs. I was trying to grab the balloons that weren't flimsy and the string was stuck behind the product. She didn't even bother to turn around to offer help as I was struggling. Then, after finally grabbing 2 balloons, I go to the register to pay and there isn't a cashier available to ring me up. Well, I was fuming and just walked out because I refused to give this joke of a dollar store my business, even if my total order was about $3. I wen to the website to complain and who knows if they'll even acknowledge my complaint. I highly doubt they will, but that's okay because I'll never set foot in there again. I've been to much nicer Dollar Tree stores and this particular location needs a Christmas miracle.
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November 2022 by Malissa S.
I popped in to grab some chips & juices. For some reason this location does not carry chips/snacks. There were a few workers throughout the store, no cashiers just 2 self checkout machines. The lady in front of me was waiting for the previous customer to gather their things from self checkout when the 'manager'? instructed her to step up. When the customer didn't, the manager then jumped on the machine to ring up a handful of her own items. And then told said customer to 'go ahead'. Meanwhile she used a card to pay and the system took a few minutes to process. She then asked customer is she needed help? But thr customer said no. Afterwards the 'manager' walked away talking crap about how it's self checkout for a reason. Definitely not a pleasant experience.
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October 2022 by Tonya Walker
The manager was on her cell phone, did not assist an elderly lady at the self check out and spoke demeaningly to her because she could not work the self check out kiosk, a customer asked her if they were any more baskets and the manager replied “we don’t have baskets we have carts” maybe she was having a bad day I don’t know. As a customer service representative one should display respect and willingness to assist Five stars to Diane ⭐️⭐️⭐️⭐️⭐️.
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October 2022 by Kenny Mun
I used to work here. The issues that most customers are having likely comes down to corporate.Things may have changed, but when I worked here, the pay was woefully low, they expected an output of 25 boxes stocked per hour (no matter how heavy the boxes or crowded the store was). We were purposefully understaffed as well (usually three people including the manager per shift).They reprimanded staff members for not meeting their goals. Then reprimanded us for letting the line get too long AND reprimanded us for a messy store.It was literally IMPOSSIBLE to keep the store clean, restocked and have the line moving with all of that working against us.So PLEASE be patient with staff.Pressure Dollar Tree into using fair labor practices instead of ranting and raving about overworked, underpaid employees who only have two arms and two legs.
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October 2022 by Meggy K
This must be the worst dollar tree in Bergen County. Yes they have self check out but total sell outs. No candy isle for movie nights, no chips isle... Refrigerators are 100% empty.Don't waste your time or your money at this location.
