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January 2024 by Jonathan S.
Initially committed to paying this storage unit back in October of 2022, and the value of the unit held its place with maybe only going up 10-15$ over the course of 6 months. It was a month to month contract which was cool and I had the accessibility during business hours to get to my stuff. My only issue was during the day, how often no one is there. I get they have to show other customers around or even get lunch but I've waited an hour outside the location to close my storage unit contract. Beyond frustrating. All in all, 3/5 would go back depending on pricing.
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November 2023 by Jax Ruiz
Jimmy at the East Rutherford location was an absolute pleasure. The property and units are super clean. I’m not one to give reviews but this experience was so refreshing after the hell I’ve been through with my current storage facility. I can’t move out fast enough.
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November 2023 by Susan Bell
James assisted me with getting set up with LifeStorage. He was very knowledgeable and pleasant to work with. He didn’t leave anything out that I needed to know. Jovan was also very helpful. It was very clean. I would recommend this facility to anyone.
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November 2023 by Ari Kiki
Been using this facility for a few months now, the space is always clean and easy to access. Came in to transfer to a smaller unit and had James asisst me with that. He was super courteous, informative and helpful. Really appreciated the experience and continue storaging my belongings here.
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September 2023 by Susan Gingrich
This is the second time I’ve used Extra Space Storage. The first time at the East Rutherford site. It was incredibly easy to set up online, to find and access my space. It is brightly lit and felt very safe even though I went alone and outside of office hours. The facility is spotless, including the bathroom which was thankfully unlocked and well stocked with toilet paper, paper towels and hand sanitizer. A great company. I would never use a different one.
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September 2023 by Acte Maldonado
Extra special experience provided by Jovan???He is truly a gifted customer service professional !! I named Jovan ‘Mr. Extra’!!! The space is impeccably maintained. Thanks ??
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September 2023 by Michelle Sweeney
Jovan, the store manager was great. He was very informative and helpful with getting a storage unit for my mom. The store is very clean. Highly recommend this facility!
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September 2023 by Richard Fogel
Jovan was extremely helpful and knowledgeable. Was easy to work with and allowed me to rent a unit in a most pleasant manner.
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September 2023 by Yvette Bilbao
I wasn't sure what size unit I needed, so Jovan, the store manager, was excellent in assisting me. He walked me through the process, helped me book online, explained everything in detail and made me feel comfortable with the choices I made. This location is so clean and organized, I totally recommend it!
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September 2023 by vince mottola
Set up new unit toady with Joe. Easiest ever. Building was clean, Joe was attentive and spot on with answers to my questions. Highly recommend.
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July 2023 by Jennifer Pallotta
Very helpful and quick service. I was worried about the size of the unit I was renting and was brought right back to see the unit so I can judge for myself. Excellent customer service.
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June 2023 by Jovan Navarro
LOVE THIS PLACE! Employees are phenomenal!
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June 2023 by Damian Solpa
I am satisfied with the opening hours of the building and the prices for my unit
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June 2023 by John Bassi
Rosie was fantastic! Fixed a glitch in the system quickly and I was able to start storing immediately.
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May 2023 by Desiree Mills
Extra Space Storage is spotless, well lit, and made me feel very secure. But truly it was Rosie who rescued me from a horrible day. Rosie was soft spoken and reassuring. Moving is stressful, it was exactly what I needed. She went above and beyond to help and followed up to make sure all had gone as planned. I believe she would have stayed on the phone with me until she was sure, however both of our cell phones were dying! Did I mention, she was speaking to me from home?! When the after hours emergency rep couldn’t help me.. they reached Rosie at home! Thank you Rosie for taking your personal time to rescue me. Day 1 at Extra Storage Space and I have already shared your info with 5 friends,
