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November 2023 by Joshua Lozada
Ashley was incredibly helpful and made my experience not only smooth but simple. Helped me pick up an online order that was not ready yet she went above and beyond to ensure I received my product in a timely and professional manner!
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November 2023 by Nathaniel Pitao
I really enjoyed the customer service. Ashley was very helpful and made the purchasing process a whole lot easier!!
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November 2023 by Alexis Vargas
I was proposed to in October and my Fiancé purchased my ring from this store on September 21st. The young woman behind the counter helped him and I couldn’t be more grateful for her assistance. I love my ring and I am so happy he came to Kay! Thank you for the beautiful start to our wedding day ❤️
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November 2023 by True Ruud
My husband bought me the nightmare before Christmas ring with the warranty. I’ve worn it only twice and lost the black onyx. I go to get it fixed under warranty and $75 for what. It’s not even covered. Of course the young lady who sold it to my husband no longer worked there. Nothing they can do to help not even the 800 number they gave me. Wouldn’t recommend this place to anyone.
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October 2023 by Brian White
Staff was very friendly and straightforward. I brought my ring in for inspection and they took care of me immediately. Great store location
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October 2023 by Madelin Denteh
Ashley was very great with customer service
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October 2023 by Dominique Vines
My family and I had a fantastic experience at Kay! Ashley was super attentive and helpful throughout the whole process. Definitely coming back again soon!!!
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October 2023 by Jeannette Santiago
Beautiful customer service. Marina was excellent and showed us exactly what we asked for which made the entire wedding ring shopping experience easy and perfect. Thank you!
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September 2023 by Valerie Orbegozo
My experience was great . The lady that helped me out was named Favaiola. I’m not sure if i spelt that correctly but, she was very sweet and welcoming!
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September 2023 by Shakia Clark
Marina was very welcoming & helpful in me finding the perfect earrings for my 4 month old daughter at the American Dream Mall location!
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September 2023 by Frances Barrow-Lewis
I’m with Ashley@ American Dream mall who is excellent, patient and knowledgeable in taking care of my custom request for my engagement and wedding band rings. Would highly recommend Kay Jewelers. Thank you Ashley!
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September 2023 by Andreyna Pinero
My fiancée and I came here originally just browsing and we went home with our rings. We were welcomed at the door and they were very helpful since the beginning. Marina was so kind and patient showing us different designs and shapes until we found our rings. Definitely recommend this place!
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September 2023 by Emily Pastor
Went in looking for a gift for my mom and Ashley was a great help! She gave me all the information I needed and even wrapped the gift for me! Ashley gave great customer service and I was in and out quickly!
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September 2023 by Akash Nair
Best Jewellery store ever! Marina helped me choose the wedding ring and she was very friendly and knowledgable. They have good selection. The transaction was smooth, and I love the ring. Will recommend and go to this specific KAY store again!
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September 2023 by Dylan Burke
Joanna and Marina were very helpful and patient with myself and my fiancé! Highly recommend working with these two women for any of your needs.
