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March 2024 by Andre Andre
The worst branch in the area
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February 2024 by Daniel Pérez Garcia
I DO NOT RECOGNIZE THIS TERRIBLE PLACE, I had an account for a year and without having a single argument against me they closed my account, the explanation was that TD does not want to do more business with me, anyway, don't go there, save yourself some bad times
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February 2024 by Isaac's mom
Horrible bank. My husband had a loan account there. He passed away and I went to report it, with as many documents as I could. They said they would help and uploaded the documents but they actually did nothing.Then I went to another td bank. Same thing.Now I went to another td bank but didn't have one document. And they claim its not in their system.Horrible bank across the board.
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February 2024 by Alex
I just had the worst experience compared to any time I've been to a TD bank, let alone a bank in general. Upon attempting to use the drive through, my husband and I were given the most terrible attitude from one of your employees for absolutely no reason. We were simply shifting through credit and debit cards (I have multiple green cards) and confirming we would be putting the correct one in the chute and your employee who was serving us from the window and speaker immediately became irritated and gave us so much attitude and went as far as to put their face into their hands in frustration. My guess is that it's because it was around 5:30PM while we were doing this and the store was closing in half an hour? I'm not sure but if someone has such a short fuse and no patience then they simply should not be in customer service. And then to add to it, we were immediately turned off by this so we decided to just pull around and park and walk in to use the ATM and this person saw me through the glass doors and continued to put their face in their hands and make gestures of frustration towards me. The person I'm referring to was wearing a Freddy Krueger-like top (red and brown horizontal striped long sleeve) and had a shaved head in the back but long on top and wearing it up in a bun. Ultimately unsure of their gender. Sir/ma'am if you read this, please either work on your attitude or look into something other than customer service
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January 2024 by Gulay Turan
Customer represent Victor I would like to special thank you. He is very helpful.
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December 2023 by Sergio Soacha
Waiting on line? two agents at the front desk then my turn agent # 1 walks away not nice, then 2nd agent gave me a hard time even though i was there the day before. Thank you TD bank bad service ( may be time to look for another bank).TD Bank East Rutherford NJ.9:33AM Sergio Soacha.
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October 2023 by S.I. General
I had a nasty encounter today with a bank teller. The worst attitude you can imagine, not a smile on her face whatsoever; even at the end I said thank you, and she turned her face. I don’t know what toxic environment is going on this branch, but it is being like that for years.I don’t expect especial treatment from a bank clerk but it is normal to receive a welcoming smile or at least “ Can I help you?”.There are so many branches closed that I gonna have to continue pulling my money out of that branch. BTW she just called me and said her name is Berth, Vera or something like that.Note: Customers are not aware of internal issues within the bank. We just have a few minutes to do any process and leave. Don’t blame me or us for the review, please!
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October 2023 by peter mastrolia
Today is about the 10th time both of your ATM machines are not working... you are not AMERICAS MOST CONVENIENT BANK.... Every time this has happened I have had to be inconvenienced and Go a mile-and-a-half to the bank in Hasbrouck Heights ! !
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July 2023 by Mary Tross
Always being ignored very unhappy lately. Don’t know what to change was but it’s not good.
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July 2023 by Sashe Janeski
Went to the bank to get another debit card because I lost my old one I was told that the card machines are down in all of the branches called another branch they said card machine is operational and I can come in.
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May 2023 by Joey
Besides the atms being serviced, broken or repaired every other week. This branch is pretty good.
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March 2023 by Seretse Clouden
I should have banked here instead of boa
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November 2022 by Michael M.
Good TD Bank branch. Plenty of parking. Good access. Close to Rt 17 and intersection. Always friendly helpful staff.
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May 2022 by DonnaLee Carroll
I needed help with a transaction by Monday and my regular branch would not help me. I took a. chance and called East Rutherford. I spoke with Al and he asked me to go there today. I was so pleased. Jonathan took care of my needs immediately and both these men were so pleasant that I have to say thank you both. Pkease transfer to my regular branch. Problem solved in minutes. Excellent service. Thanks again Al and Jonathan!
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March 2022 by Maryam Zarandi
Gabrielle did a great job welcoming my son and I to TD bank in East Rutherford . Very informative, cooperative and professional ! Louis was also super kind on the phone giving us the address since we are new to the area ! All in all a great bank to go to !