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March 2024 by Sarah Mills
Valuable service. Recommendation saved me over 1300 on unnoticed repairs.
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March 2024 by Ernie Hladick
I was able to get right in no waiting. Did a quick oil change and put in a new air filter and I was on my way.
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March 2024 by Vlad Mendez
Great service. A bit expensive.
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March 2024 by Juan Winkelried
Quick oíl change, friendly people
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March 2024 by Edward Plishka
Feb 12 friendly, knowledgeable, well mannered,will go again.
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March 2024 by Corey Ranaudo
Very slow service
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February 2024 by Noel W2MSA
Nice guy but poor protocol.$120 for a full synthetic oil change which is good for 5k miles but not sticker for windshield was labeled for 3k miles, he said it can’t print to say 5k.Asked what would it cost to use regular oil rather than synthetic and he said the computer can’t calculate that.Charged extra to top off anti freeze.I miss going to an auto shop where you can ask for a price and they give you one.The owners manual recommends SAE 0w-20 or SAE 5w-20, doesn’t mention anything about having to use synthetic oil.You are forcing the up sale of synthetic oil, sounds like a scam to me.
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February 2024 by Laura Reyes
Best place to change your car’s oil!!
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February 2024 by Elisha Levin
Service is way too slow. Was waiting over an hour in front of gate 1. Shouldn’t take this long
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February 2024 by Ale del Castillo
This Valvoline works super organized and careful with their work! Coming back for sure! ??
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February 2024 by Brendan O'Byrne
It’s very annoying that they tell you that they have to top up this and check this and check that ,you’re just going in for oil change last week when I was there the oil plug said need to replace because it’s treads were close together was there excuse .$5 to top of my antifreeze, when I got home and checked it, myself was probably 2 ounces low , it was four kids working there today I they were probably between 18 and 20 years old. These kids have no knowledge of car maintenance. Valvoline just teach him to sell sell sell .
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January 2024 by Sean Roesing
My wife went in there for a basic oil change. the car is only a year old and they kept harassing her to do more than just the Oil change. Said if she doesn’t get the engined cleaned they will report it carfax. It only has 34k miles on the car and they still try to scam you just because it’s a women. Very unprofessional highly recommend not going there
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December 2023 by Cesar Visoso
Hello, my name Cesar Visoso today on 11/22/23 my day was bad. because on 11/21/23 time 10:37 am i asked to replace my car battery. i drive 2009 Acura tsx i had warranty from Valvoline in east Ruthford. So the manager cristian said to me we cant give you warranty for your battery. you have to go to east Ruthford to get your battery warranty. but i said hold up i thought i can go any Valvoline location to replace battery. then i said when did that rules change cristian said that rule is always in it. thats strange never heard of it. so today i went to east Rutherford and saw my favorite assent manger Pavlin to check my battery warranty. so the new manger name Terrell open the hood of my car and grab a battery tester print it out for me to see my battery voltage. it has 12.60v looks ok Pavlin said you have 3 years in the half. warranty only have 5 years to exchange it. i talk to these two great mangers Terrell and Pavlin, they solve it. Terrell said Lodi lie to me you can exchange your battery any Valvoline. wow I'm shocked and pissed that Cristian don't want to exchange my battery. true story Terrel have to Lodi to talk to a manger one employee answer the phone call: Terrel. Said can i speak to your manger employee from Lodi he is busy can we please call you back in 5 minutes. Terrel said it's me Terrel from east Rutherford, so employee said OK please hold. Terrel hold the phone for 2 minutes then Lodi hung up the phone. then Terrel have to call his boss tell him everything happen. i really hope Valvoline fired Cristian that's very unprofessional. that's not how to deal with customer service and very unprofessional how to run a business.so now my next oil change. i will come to east Rutherford. thank you Terrel and Pavlin very much for your help. Happy Holidays to you and family.
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November 2023 by israel rivera
Best place to get an oil change for your car everyone is friendly and you are in and out quick..
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November 2023 by Oculus Rift
DO NOT GO!Wife had oil change there. Staff checked on her transmission fluid but didn't report it on the receipt. When they did, they left a cap off. Fluid leaked from transmission and transmission blew in less than 24 hours.You risk serious damage to your car and your safety if you choose this location.