CVS Health provides COVID-19 testing, including lab and rapid tests where available. Tests are limited to eligible individuals in select states, with those aged 10 and older able to get tested, and minors under 16 needing an adult. The service is generally professional, with staff members like the pharmacy manager and other associates delivering respectful and friendly care, including administering COVID boosters with care. Customers appreciate the helpfulness and professionalism of staff members who assist with their needs. However, some experiences highlight long check-in and check-out times, making the process frustrating. Additionally, the store can be cluttered with storage totes and carts, blocking aisles and creating difficulties for customers using mobility scooters. Despite these issues, many customers find the staff attentive and the overall service satisfactory.
