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June 2025 by Peter Lisi
As an elderly consumer, from time to time I need assistance in the electronic field. I find using Staples as my main source saves me time and makes for a delightful event for me.
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June 2025 by Robert Fea
Easy to find products, quick and seamless checkout process
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June 2025 by Ashley Mont
Horrible customer service at the Amazon counter. The woman who is there is so unfriendly and doesn't speak to you. Amazon always says you supposed to get a receipt and Staples coupon which I never do.
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May 2025 by Rich Levenson
Always a great place to find what you need.
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May 2025 by Ami De
Shout out to Melanie at the front desk...she was simply awesome and had a great attitude providing the best customer service. Will definitely visit again!
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May 2025 by Bill Contardi
I was most disappointed in how dirty and disheveled the aisles and product display shelves were. Unfinished iced coffee cup teetering on one shelf, product rarely orderly arranged, carpets stained and torn, garbage in corner at rear of store, aisles totally not vacuumed strewn with garage, shelves in need of stocking, no employees spotted beyond the front third of the store. The whole place looked like it was closing out and I should turn the lights off as I left the store.
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May 2025 by John Orlando
Staples employees are knowledgeable and helpful. The point program also comes in handy.
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August 2024 by Nicholas Cheniara
Love the different programs and services offered here. Makes Staples a one stop shop for those contentious of the environment (I.e. reusing technology for rewards within Easy Rewards)
Carbonated bottle (Soda Stream) recycle program. Amazon drop-off/pick-up. Host of Business Services such as secure discard services. All to say great customer service and employees who are accommodating for the wide range of ages who frequent the store. 11/10 :)
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August 2024 by catherine hiner
Employees very helpful
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July 2024 by Claire Boviero
Excellent service.
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July 2024 by Frank Halpin
Very courteous and helpful sales/ cashier associate!!
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July 2024 by Beka Maglaperidze
It is a really bad employee who does not help you
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July 2024 by Marioxi Fuenmayor
Excellent quality products, good service and a clean and pleasant environment.
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June 2024 by Pablo punzo
Extremely rude young girl at copy section
Paper get stuck on the machine and the answer I get it was my fault and make her wasting time .....I'm not coming back ever again
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April 2024 by Islam Mohamed
Unpleasant and unprofessional Manager!!
I recently had a highly frustrating and disappointing experience at the Staples location in East Windsor. As a customer who values time, energy, and efficient service, my encounter at this store was nothing short of a letdown.
My initial reason for visiting this particular Staples was the unavailability of extra-large poly mailers at the store near my house. Given the inconvenience, I decided to make the 25-minute trip to the East Windsor location. Before making the drive, I called the store and politely asked a representative to check if they had the specific poly mailers in stock, explaining that I had just left another Staples store without finding them.
To my dismay, the representative insisted that "well you have to come to the store in person and check for yourself"! citing a shortage of staff. Despite my explanation of the distance and the fact that I had already encountered disappointment at two other stores, the representative was unhelpful and unwilling to assist further.
Upon arriving at the store, I discovered it was nearly empty, with no visible customers and the cashier seemingly at ease. To my surprise, I encountered not one but two associates, contradicting the initial claim of being short-staffed. The second associate, whom I later identified as the manager, displayed a dismissive attitude and lacked professionalism.
I approached the manager and explained the situation, highlighting the inconsistency in the staff shortage claim. The manager offered no apology and instead defended the previous response, stating that the lone associate couldn't leave the cashier unattended. I pointed out the manager's ability to assist or supervise while the other associate checked for the product. However, the manager remained uncooperative and unapologetic.
In addition to the lack of professionalism, the manager's demeanor was unpleasant, and I have no clue how she was hired as a manager. As someone with managerial experience in large corporations and logistics companies, I found her attitude appalling. Despite expressing my frustration and disappointment, the manager not only refused to acknowledge the poor customer service but also displayed arrogance in her unwillingness to assist.
Ultimately, I was forced to purchase an unnecessary giant box, doubling my shipping charges, all because of the store's incompetence and the manager's refusal to address the issue. This experience has left me with a strong sense of dissatisfaction, and I can confidently say that I will not be patronizing this Staples location again.
