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March 2024 by Yanira Martinez
The staff and management there are such a pleasure. All revived with kindness and a smile. Very beautiful people and helpful. There are simple amazing. Love this rental place so much I keep going back every time I need to rent a car. The staff are beyond professional and kind! Lovely people! I can’t emphasize that enough!
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February 2024 by Steelo Fre
Customer service is horrible
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January 2024 by Darren Wedding
Great experience. Highly recommend.Location works well for us, good selection of vehicles.Staff is quick and efficient. Both on pickup and drop off.I have already booked another vehicle for my next experience
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October 2023 by John Lambert
Avis in Eatontown is awesome! Over night parking is a breeze and prices are reasonable. Unlimited mileage make it a great package!!
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October 2023 by Antsy Pantsy
The lady that service me made my check in and check out easy. The vehicle in my reservation wasn't ready but she didn't want to have waited for long. Instead she offered me another vehicle that ready and it was perfect for the trip.
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October 2023 by Susan Healy
I have rented cars many times and always have a great experience. Great location, friendly staff, easy check in and check out.
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October 2023 by Regina Brandle
good car, quick and friendly staff, good price! They were open on Labor Day and saved me a lot of $$.
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July 2023 by Oleg S
The staff is very helpful and friendly- thank you! The car was dirty. It has never seen a car wash, with an inch thick dirt cover. Strong cigarette smell inside, sand, food crumbles, sticky surfaces and stains. I had to spend an hour of my time to clean it inside and bring it to a car wash. A single car wash wasn’t enough to clean the car- that’s how dirty it was!Empty windshield fluid tank- I had to buy the fluid and refill myself. The trunk didn’t open properly which caused us a major inconvenience during the trip.
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July 2023 by Dolores Seward
Great rental experience. Very helpful staff! Called me early to let me know they close at 5pm so come a lil early so I won't miss my pickup day!
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July 2023 by dawn boas
Audra at Eatontown location is Awesome! I rent cars almost every month for work.Always a great experience
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July 2023 by Josh Feinstein
No issues at all. Great service at the counter. Very quick to check-in and checkout
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May 2023 by Damian de Leon
The counter lady was very nice and very helpful. Calling the main 800 number was not as pleasant, but the lady at the counter answered all my questions.
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May 2023 by Awilda Acosta
Great staff, selection of vehicles vary. Quick and easy process.
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May 2023 by Sean Kelly
I got here and I was 3rd person in line, that was over an hour ago! It takes 25minutes per customer!!!!04-29-23 update: third tome going to this location, I have still never rented a vehicle! these people are out of their minds
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April 2023 by Sherri L.
The worst experience ever! If I could I would give 0 star. Rent a car, only drove few hours the tire popped, and up in the gas station go so many hours until they close and in a rain with kids .. the tow truck came to tow the car away and we trying to get Uber but there isn't any Uber or Lyft anyway because we were no where in the mountain of SC. We were lucky enough some guy drove us to the hotel or we will have to call 911! We had messages from Avis telling us to go to the airport for the a car replacement which was an hour away ! When we got to the hotel it dark already and there still no Uber or anything so we had to stay in the hotel for 1 night. The next day when we got the the airport and the lady at the counter of Avis told us that she can't replace anything for us because there's no contract, so we call customer service (end up on the phone for 2 hours!) while my family still waiting. And they said our contract was Cancelled!!! We couldn't get a replacement!! So I had to rent another car pay and pay more $$. Paid 400 for few hours of rental got Stuck in the middle of nowhere , had to pay for extra rental and extra night of hotel and missed my kid's doctor appointment had to change our work schedule. Everything g was ruined for spring break and all I'm asking is for a some solution such as refund but nobody NO ONE on the phone can help, called so many times either they keep transferring me or they hung me up ! This is INSANE !